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Paessler

Paessler PRTG

Composite Score
7.7 /10
CX Score
7.9 /10
Category
Paessler PRTG
7.7 /10

What is Paessler PRTG?

Monitor all systems, devices, traffic and applications of your IT infrastructure. Everything you need is contained in PRTG, no additional downloads are required.

Company Details


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Awards & Recognition

Paessler PRTG won the following awards in the Network Monitoring - Enterprise category

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Paessler PRTG Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paessler PRTG.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

78 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
91%
Negotiation and Contract:
84%
Conflict Resolution:
90%
Strategy & Innovation:
82%
Service Experience:
91%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paessler PRTG?

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2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Trustworthy
  • Performance Enhancing

Feature Ratings

Average 83

Traffic Monitoring

87

Network Performance Management

86

Operational Dashboard

84

Network Analytics

82

Network Reporting

82

Network Mapping

82

Network Compliance Management

81

Network Environment Monitoring

80

Network Quality of Service

79

Vendor Capability Ratings

Average 78

Quality of Features

84

Ease of IT Administration

82

Business Value Created

81

Ease of Customization

80

Product Strategy and Rate of Improvement

79

Ease of Implementation

78

Usability and Intuitiveness

78

Breadth of Features

77

Ease of Data Integration

76

Vendor Support

75

Availability and Quality of Training

71

Paessler PRTG Reviews

Marc v.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

old interface that wokes okay

Likeliness to Recommend

7 /10

What differentiates Paessler PRTG from other similar products?

Works well with specific network archetypes

What is your favorite aspect of this product?

does the job and is reliable

What do you dislike most about this product?

the have a complicated license structure which the organisation is not a fan of

What recommendations would you give to someone considering this product?

its not bad as long as it fits your structure and you are happy with the licensing model

Pros

  • Efficient Service
  • Effective Service
  • Acts with Integrity
  • Over Delivered

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Less Inspiring

Murtaza H.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2021

Fantastic Product

Likeliness to Recommend

9 /10

What differentiates Paessler PRTG from other similar products?

Great product to use with a lot of flexibility

What is your favorite aspect of this product?

Network Map Designer

What do you dislike most about this product?

Nothing as such

What recommendations would you give to someone considering this product?

Not much to add

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Unique Features
  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Mar 2021

Best for monitoring

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Inspires Innovation

Most Popular Paessler PRTG Comparisons

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