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Palo Alto Networks

Palo Alto Network Security NGFW

Composite Score

9.0 /10

CX Score

9.4 /10

109 Reviews Write a Review

What is Palo Alto Network Security NGFW?

We offer a full line of next-generation security appliances that range from the PA-200, designed for enterprise remote offices, to the PA-7050, which is a modular chassis designed for high-speed data centers. Our platform architecture is based on our single pass software engine and uses function-specific processing for networking, security, threat prevention, and management to deliver predictable performance.

Company Details

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Awards & Recognition

Palo Alto Network Security NGFW won the following awards in the Next Generation Firewall category

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2024 Emotional Footprint Champion

Latest Award, 2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2024

2024 Data Quadrant Gold Medalist

2024

11 Top Rated Capabilities

11 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2020 Data Quadrant Gold Medalist

2020

2018 Data Quadrant Gold Medalist

2018

Palo Alto Network Security NGFW Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Palo Alto Network Security NGFW.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

Down 1
Since last award

98 Plan to Renew

Down 2
Since last award

85 Satisfaction of Cost Relative to Value

Down 3
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 99%
Negotiation and Contract:: 93%
Conflict Resolution:: 96%
Strategy & Innovation:: 97%
Service Experience:: 97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Palo Alto Network Security NGFW?

1% Negative

0% Neutral

99% Positive

Pros

Reliable
Enables Productivity
Unique Features
Respectful

Feature Ratings

Average 84

Application Control

Virtual Private Network

Network Access Control

Advanced Threat Protection

Identity Based Control

Web Content Filtering

Virtual Firewall

Off Premise Cloud Firewalls

Sandboxing

DLP Functionality

Encrypted Data Control

Vendor Capability Ratings

Average 81

Quality of Features

Ease of Implementation

Ease of IT Administration

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Vendor Support

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Palo Alto Network Security NGFW Reviews

Thomas O.

Role: Information Technology
Industry: Not for Profit
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2023

Palo alto firewalls are industry leaders!

Likeliness to Recommend

10 /10

What differentiates Palo Alto Network Security NGFW from other similar products?

There are too many to list here. I'd say there are more features here than I've seen with any other firewall.

What is your favorite aspect of this product?

It's so easy to use! I've worked with many firewalls, and Palo Alto is by far my favorite to work with.

What do you dislike most about this product?

From an operational standpoint, nothing. From a business perspective, the cost. If you want the best, you have to pay for the best.

What recommendations would you give to someone considering this product?

Definitely worth the price!

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Omkar P.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2025

AI-driven security from cyber attack but expensive

Likeliness to Recommend

10 /10

What differentiates Palo Alto Network Security NGFW from other similar products?

Unlike traditional firewalls, it classifies traffic based on applications instead of ports/protocols, allowing granular control.

What is your favorite aspect of this product?

AI-driven threat intelligence to block malware, ransomware, and zero-day threats and App-id is my favorite feature

What do you dislike most about this product?

GUI and CLI configuration is complex and SD-WAN features are not as robust as competitors

What recommendations would you give to someone considering this product?

It’s expensive, so make sure it fits your budget, including extra costs for licenses and support If cost is not a concern for you then you can buy without any second thoughts

Pros

Reliable
Enables Productivity
Unique Features
Effective Service

Role: Public Sector
Industry: Education
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Jan 2025

Easy to use, fantastic product, but a bit pricey.

Likeliness to Recommend

10 /10

Pros

Efficient Service
Effective Service
Inspires Innovation
Caring

Latest Research

Palo Alto Network Security NGFW

What is Palo Alto Network Security NGFW?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2020 Data Quadrant Gold Medalist

2018 Data Quadrant Gold Medalist

Palo Alto Network Security NGFW Ratings

90 Likeliness to Recommend

Down 1 Since last award

98 Plan to Renew

Down 2 Since last award

85 Satisfaction of Cost Relative to Value

Down 3 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Palo Alto Network Security NGFW?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Application Control The solution provides ICAP support, anti-circumvention support, and an auto-record function of all traffic session details.

Virtual Private Network Offers IPSEC (for site-to-site tunnels) and SSL VPN (for remote access) options.

Network Access Control Endpoint integration to ensure each connecting device has appropriate security.

Advanced Threat Protection ATP refers to a category of security solutions that defend against sophisticated malware or hacking-based attacks targeting sensitive data.

Identity Based Control Mapping of specific security policies to defined user groups and individuals.

Web Content Filtering Restrictive filtering of web surfing to limit exposure to harmful and inappropriate sites.

Virtual Firewall A VF runs entirely within a virtual environment and provides packet filtering and monitoring provided by a physical firewalls

Off Premise Cloud Firewalls Firewall features offered as a service at lower cost and scalable infrastructure

Sandboxing Sandboxing is a software management strategy that isolates applications from critical system resources and other programs and tests its contents

DLP Functionality The solution provides DLP functionality consisting of sensitive data detection with multiple enforcement actions.

Encrypted Data Control Native decryption and re-encryption of SSL and SFTP traffic for thorough inspection.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Palo Alto Network Security NGFW Reviews

Thomas O.

Palo alto firewalls are industry leaders!

Likeliness to Recommend

Pros

Omkar P.

AI-driven security from cyber attack but expensive

Likeliness to Recommend

Pros

Easy to use, fantastic product, but a bit pricey.

Likeliness to Recommend

Pros

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Title

Down 1
Since last award

Down 2
Since last award

Down 3
Since last award

Feature Ratings

Application Control

Virtual Private Network

Network Access Control

Advanced Threat Protection

Identity Based Control

Web Content Filtering

Virtual Firewall

Off Premise Cloud Firewalls

Sandboxing

DLP Functionality

Encrypted Data Control

Vendor Capability Ratings

Quality of Features

Ease of Implementation

Ease of IT Administration

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Vendor Support

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization