Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Palo Alto Network Security NGFW Logo Award Winner Product Badge
Palo Alto Network Security NGFW Logo Award Winner Product Badge
Palo Alto Networks

Palo Alto Network Security NGFW

Composite Score
9.0 /10
CX Score
9.4 /10
Category
Palo Alto Network Security NGFW
9.0 /10

What is Palo Alto Network Security NGFW?

We offer a full line of next-generation security appliances that range from the PA-200, designed for enterprise remote offices, to the PA-7050, which is a modular chassis designed for high-speed data centers. Our platform architecture is based on our single pass software engine and uses function-specific processing for networking, security, threat prevention, and management to deliver predictable performance.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Palo Alto Network Security NGFW won the following awards in the Next Generation Firewall category

Filter By

Palo Alto Network Security NGFW Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Palo Alto Network Security NGFW.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

Down 1
Since last award

98 Plan to Renew

Down 2
Since last award

86 Satisfaction of Cost Relative to Value

Down 2
Since last award


Emotional Footprint Overview

Chart with 5 data points.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
{y}
{name}

Emotional Footprint Overview

Product Experience:
98%
Negotiation and Contract:
91%
Conflict Resolution:
95%
Strategy & Innovation:
97%
Service Experience:
97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Palo Alto Network Security NGFW?

Chart

Bar chart with 10 data series.
The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
1% Negative
0% Neutral
99% Positive

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Respectful

Feature Ratings

Average 84

Application Control

87

Virtual Private Network

87

Network Access Control

86

Advanced Threat Protection

86

Identity Based Control

86

Web Content Filtering

85

Off Premise Cloud Firewalls

84

Virtual Firewall

84

Sandboxing

82

DLP Functionality

79

Encrypted Data Control

79

Vendor Capability Ratings

Average 81

Quality of Features

85

Ease of Implementation

84

Ease of IT Administration

83

Business Value Created

83

Ease of Data Integration

82

Usability and Intuitiveness

81

Vendor Support

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

79

Ease of Customization

77

Palo Alto Network Security NGFW Reviews

Mahesh Kannan M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

Powerful security with smart app control.

Likeliness to Recommend

8 /10

What differentiates Palo Alto Network Security NGFW from other similar products?

Palo Alto NGFW can spot apps and threats more accurately, even in encrypted traffic. It uses one fast system to handle everything at once, so it's quicker and more efficient. It works well with other Palo Alto tools to give full protection across your whole network.

What is your favorite aspect of this product?

My favorite aspect is the App-ID technology—it identifies applications by behavior, not just port or protocol. That means it can control traffic more precisely and stop sneaky threats that try to hide like normal apps. It's smart and practical.

What do you dislike most about this product?

It's a bit hard to set up at first and needs trained people. Some features can feel too advanced if you're new to firewalls. It also costs more than some other options.

What recommendations would you give to someone considering this product?

Make sure your team knows firewalls or get some training. Take time to plan setup so you get the best security. Try a demo first to see if it fits your needs.

Pros

  • Unique Features
  • Effective Service
  • Saves Time
  • Security Protects

Cons

  • Vendor's Interest First
  • Under Delivered
  • Less Transparent

Omkar P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2025

AI-driven security from cyber attack but expensive

Likeliness to Recommend

10 /10

What differentiates Palo Alto Network Security NGFW from other similar products?

Unlike traditional firewalls, it classifies traffic based on applications instead of ports/protocols, allowing granular control.

What is your favorite aspect of this product?

AI-driven threat intelligence to block malware, ransomware, and zero-day threats and App-id is my favorite feature

What do you dislike most about this product?

GUI and CLI configuration is complex and SD-WAN features are not as robust as competitors

What recommendations would you give to someone considering this product?

It’s expensive, so make sure it fits your budget, including extra costs for licenses and support If cost is not a concern for you then you can buy without any second thoughts

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Effective Service
  • Role: Public Sector
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jan 2025

Easy to use, fantastic product, but a bit pricey.

Likeliness to Recommend

10 /10

Pros

  • Efficient Service
  • Effective Service
  • Inspires Innovation
  • Caring

Most Popular Palo Alto Network Security NGFW Comparisons

Visit our IT Critical Response Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171