What is ParaSolution?
Developed by Premier Continuum, ParaSolution is a world-class award-winning web-based business continuity software. It is supported by experienced and certified consultants and trainers, thereby ensuring the continued maturity of your resilience program. Recognized as Provider of the year at the BCI Americas Awards 2021, ParaSolution addresses the entire BCM lifecycle. Its standardized approach follows best practices such as ISO 22301 and BCI Good Practices, while its impressive configurability can fit your culture and organizational structure.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
94 Likeliness to Recommend
1
Since last award
100 Plan to Renew
84 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ParaSolution?
Pros
- Continually Improving Product
- Reliable
- Efficient Service
- Caring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Business Impact Analysis (BIA)
Plan Management
Data Encryption
Import from other BCM Tools
Vendor Security Compliance
Role-Based Access
Import from IT Management Tools
GRC Integration
Compliance Reporting
Contact List
Mobile App Capability
Vendor Capability Ratings
Vendor Support
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of Customization
Ease of Data Integration
ParaSolution Reviews
Mike H.
- Role: Operations
- Industry: Government
- Involvement: Business Leader or Manager
Submitted Nov 2024
Amazing customer service, high learning curve
Likeliness to Recommend
What differentiates ParaSolution from other similar products?
Not very familiar with competitors in the space.
What is your favorite aspect of this product?
Main landing page has fairly straight forward user interface.
What do you dislike most about this product?
Any and all template customizations require either a deep knowledge of the 'List Builder' section which is not user friendly at all or putting in a service ticket request with the help desk. Changes in a template don't automatically allow the cascading of data between templates (eg. from the risk assessment to the BIA to the continuity plan).
What recommendations would you give to someone considering this product?
I would recommend they prepare for a fair amount of time before the product is customized and integrated so it will function with the framework within their organization. The customer service and response time is top notch though, lots of support available upon request.
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Caring
- Role: Public Sector
- Industry: Government
- Involvement: Business Leader or Manager
Submitted Nov 2024
Excelent product
Likeliness to Recommend
Pros
- Trustworthy
- Client Friendly Policies
- Acts with Integrity
- Generous Negotitation
- Role: Finance
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2024
Très bon système de gestion de la continuité
Likeliness to Recommend
Pros
- Unique Features
- Respectful
- Client Friendly Policies
- Acts with Integrity
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