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ParaSolution Logo Award Winner Product Badge
ParaSolution Logo Award Winner Product Badge
Premier Continuum Inc

ParaSolution

Composite Score
8.8 /10
CX Score
9.1 /10
Category
ParaSolution
8.8 /10

What is ParaSolution?

Developed by Premier Continuum, ParaSolution is a world-class award-winning web-based business continuity software. It is supported by experienced and certified consultants and trainers, thereby ensuring the continued maturity of your resilience program. Recognized as Provider of the year at the BCI Americas Awards 2021, ParaSolution addresses the entire BCM lifecycle. Its standardized approach follows best practices such as ISO 22301 and BCI Good Practices, while its impressive configurability can fit your culture and organizational structure.

Company Details


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Awards & Recognition

ParaSolution won the following awards in the Business Continuity Management category

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ParaSolution Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ParaSolution.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

95 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ParaSolution?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Unique Features

Feature Ratings

Average 87

Business Impact Analysis (BIA)

91

Plan Management

90

Data Encryption

89

Vendor Security Compliance

89

Role-Based Access

88

Import from other BCM Tools

88

Import from IT Management Tools

87

Compliance Reporting

86

GRC Integration

86

Mobile App Capability

85

Risk Assessment Management

85

Vendor Capability Ratings

Average 88

Vendor Support

95

Business Value Created

89

Availability and Quality of Training

89

Product Strategy and Rate of Improvement

88

Ease of Implementation

88

Ease of IT Administration

88

Usability and Intuitiveness

87

Breadth of Features

86

Quality of Features

86

Ease of Customization

86

Ease of Data Integration

84

ParaSolution Reviews

Patrice R.

  • Role: Industry Specific Role
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Knowledgeable, innovative & Customer focused

Likeliness to Recommend

10 /10

What differentiates ParaSolution from other similar products?

ParaSolution is an elegant solution for implementation, especially if you started with the office suite for storing your BCPs/BIAs. Every staff of their support team have passed their CBCI exams to help better understand the needs of their customers. They are very agile in providing the best solution to service their customer's needs. My experience with their IT staff for spontaneous needs has been stellar and discussing projects has been delightful.

What is your favorite aspect of this product?

Providing and willing to adapt a stellar product to match your needs.

What do you dislike most about this product?

Over 2 years of collaborating with ParaSolution, I have not encountered elements that would lead me to dislike their solution. They meet standards in certain categories and exceed my expectation with how they interact with clients and how simple/powerful their solution is.

What recommendations would you give to someone considering this product?

I would ask Marie-Hèlene Primeau to discuss the possibility to talk to their staff (IT and Consulting) for examples of how they helped their customers during the COVID era.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Industry Specific Role
  • Industry: Insurance
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted May 2021

Simple yet efficient product!

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Senad C.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

Excellent product that is continuously improving!

Likeliness to Recommend

10 /10

What differentiates ParaSolution from other similar products?

The focus on innovation to address industry trends and on improving the product to meet the customers needs. The agility and customization capacity of the product is unique and what makes it such a valuable asset to an organization that is looking to improve it's resilience level.

What is your favorite aspect of this product?

It's ease of deployment and it's intuitive nature which enables quick adoption by end users. The customization and reporting aspects are particularly excellent.

What do you dislike most about this product?

There is nothing that I dislike about ParaSolution.

What recommendations would you give to someone considering this product?

I would strongly recommend ParaSolution to an business continuity or risk management program leader as the platform solution that will empower advancing their program to a high level of effectiveness and capability.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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