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Paymo

Paymo

Composite Score
7.7 /10
CX Score
8.0 /10
Category
Paymo
7.7 /10

What is Paymo?

Full-featured online work management software: Time Tracking, Resource Planning, Gantt Charts, Reports, Kanban boards, Invoices, and Expenses.

Company Details


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Awards & Recognition

Paymo won the following awards in the Project Management - Midmarket category

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Paymo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paymo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

4
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paymo?

0% Negative
15% Neutral
85% Positive

Pros

  • Enables Productivity
  • Fair
  • Performance Enhancing
  • Caring

Feature Ratings

Average 86

Collaboration

89

Time & Expense Tracking

88

Planning and Scheduling

87

Reporting

84

Hierarchical Task Management

81

Vendor Capability Ratings

Average 78

Usability and Intuitiveness

81

Business Value Created

81

Quality of Features

81

Ease of Implementation

79

Ease of IT Administration

79

Ease of Data Integration

78

Breadth of Features

77

Product Strategy and Rate of Improvement

77

Vendor Support

73

Availability and Quality of Training

72

Ease of Customization

69

Paymo Reviews

Seung y.

  • Role: Operations
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

An excellent means of coordinating the projects.

Likeliness to Recommend

9 /10

What differentiates Paymo from other similar products?

Regardless of the size or number of people in a company or project, Paymo is an essential tool since it streamlines task management processes and enhances teamwork by integrating with a wide range of applications that we use on a daily basis. The cost of the subscription is really reasonable, and it makes it easy to plan for future membership growth.

What is your favorite aspect of this product?

Love how Paymo streamlines panel creation, information transfer, and workflow plan updates between colleagues, as well as how it works to automate workflow, where we always get updates on start and end dates, as well as alerts and notifications about those appointments on time. Paymo is a great tool. I really like the visual depiction and the unique view of the workflow and updates, which keeps everyone on the team involved. Paymo is an important database since it records all the notes, changes, and attachments that were submitted by team members throughout the project's life cycle, making it easy to find what we need when we need it.

What do you dislike most about this product?

There aren't many aspects of Paymo that I dislike, but it does need to broaden the scope of the programs it can link with in order to prevent us from having to enter the same information multiple times.

What recommendations would you give to someone considering this product?

As a result of Paymo's assistance, we were able to keep all members of the team informed about the progress of the project, as well as gain a better grasp of workflow plans and daily job schedules.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Melanie T.

  • Role: Operations
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Thanks to Paymo we keep our projects up to date

Likeliness to Recommend

9 /10

What differentiates Paymo from other similar products?

We have been using this software for a long time and we have found it to be the best of those we have used for the management and development of our projects, not only because we can keep order with the activities, but also because it allows us to keep the accounting part in the same place and thus we can monitor the expenses of the activities that are executed.

What is your favorite aspect of this product?

Its online invoicing and billing system is a great feature that has helped us to streamline the accounting work of the projects, in addition to its integration with software such as Xero, has allowed the administrative department to keep track of income and expenses of the project.

What do you dislike most about this product?

We could say that it is not as intuitive as its competitors, which made it a little difficult for us to get started with its use. We had to invest some time to train the employees to know the new system and all its functions. Installing the software was not easy either, but we had the help of the technical service, who advised us very well on everything.

What recommendations would you give to someone considering this product?

This is a software that, after getting to know it well, can provide many possibilities to advance tasks and keep all the project management up to date. It is ideal for companies of all sizes, where the objective is to manage projects with order, so that everything flows well, including the accounting part, which is so important.

Pros

  • Helps Innovate
  • Unique Features
  • Efficient Service
  • Effective Service

Mamon a.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Establishing a collaborative PM Style

Likeliness to Recommend

8 /10

What differentiates Paymo from other similar products?

Paymo makes your access to the project schedule very easy, as it works efficiently to assist the team in the preparation, planning and follow-up stages of all activities, using an innovative collaborative method.

What is your favorite aspect of this product?

I liked Paymo's ease of use, where you find everything in front of you easily, and you can easily know the work schedule and also the activities that have been allocated to you to follow through the notifications sent by the rest of the members to you. I love how attachments are included to our updates, and they are all stored in the cloud, which you can easily access. Paymo has given me a sense of comfort, as it enables me to gather ideas directly from colleagues and put them together so that I can make the right plan, and the reports Which we can get with Paymo, saves us a lot of procedures as well as time.

What do you dislike most about this product?

There are not many undesirable things, everything simply depends on the work team, where if everyone provides their input in a timely manner, you will find everything under control, but if they fail to perform their tasks as required, you will find a large gap with updates that is difficult to close.

What recommendations would you give to someone considering this product?

I recommend it, as Paymo establishes a collaborative project management style, by creating continuous interaction and communication between team members, leading to the success of the work plan and achieving goals.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service

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