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LexisNexis

PCLaw

Composite Score

6.9 /10

CX Score

7.7 /10

9 Reviews Write a Review

What is PCLaw?

More than 14,000 law firms get paid faster by using PCLaw as their all-in-one billing, legal accounting, and matter management solution.

Company Details

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PCLaw Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

77 Likeliness to Recommend

100 Plan to Renew

68 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

100

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 97%
Negotiation and Contract:: 85%
Conflict Resolution:: 100%
Strategy & Innovation:: 90%
Service Experience:: 97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love PCLaw?

0% Negative

0% Neutral

100% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Feature Ratings

Average 70

Tasks and Workflow Management

Accounting and Financial Management

Calendaring

Billing

Time Management

Reporting Components

Case Management

Conflict Management

Document Management

Email Management

Contact Management

Vendor Capability Ratings

Average 70

Quality of Features

Availability and Quality of Training

Usability and Intuitiveness

Ease of Customization

Ease of Data Integration

Ease of Implementation

Vendor Support

Business Value Created

Ease of IT Administration

Product Strategy and Rate of Improvement

Breadth of Features

PCLaw Reviews

Role: Operations
Industry: Other
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Mar 2025

Embrace technology and advance your profession.

Likeliness to Recommend

8 /10

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Cons

Vendor's Interest First

Mitali C.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2021

Fabulous product

Likeliness to Recommend

9 /10

What differentiates PCLaw from other similar products?

Its features

What is your favorite aspect of this product?

Data Management

What do you dislike most about this product?

There is nothing to dislike about the product

What recommendations would you give to someone considering this product?

Buy it without thinking much...Worth it

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Petya M.

Role: Information Technology
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2021

Absolutely essential

Likeliness to Recommend

10 /10

What differentiates PCLaw from other similar products?

It is reliable and has a lot of information

What is your favorite aspect of this product?

The amount of information

What do you dislike most about this product?

The price as it is a bit expensive but worth it

What recommendations would you give to someone considering this product?

You need it

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Latest Research

PCLaw

What is PCLaw?

Company Details

Need Assistance?

PCLaw Ratings

77 Likeliness to Recommend

100 Plan to Renew

68 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love PCLaw?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Tasks and Workflow Management Includes the ability to assign tasks to project personnel and automate workflow between users with control points and sign-offs.

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Calendaring Includes deadlines, appointments, client and court scheduling, and docketing.

Billing Includes invoice management, time capture, and expense tracking.

Time Management Includes time tracking or recording, automatic timer, and timesheets.

Reporting Components Lightweight controls and components that are easily embeddable and reusable. Integration with common apps such as Word, Excel, etc.

Case Management The solution provides the ability to create, manage, annotate, route and close service (or other cases). Claims resolution tracking.

Conflict Management Includes case conflict checking, client list conflict management, conflict searching tools, and conflict resolution.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Email Management Includes email notifications and alerts, email monitoring, and response management.

Contact Management Includes legal CRM, case and client history, and client portals.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

PCLaw Reviews

Embrace technology and advance your profession.

Likeliness to Recommend

Pros

Cons

Mitali C.

Fabulous product

Likeliness to Recommend

Pros

Petya M.

Absolutely essential

Likeliness to Recommend

Pros

Title

Feature Ratings

Tasks and Workflow Management

Accounting and Financial Management

Calendaring

Billing

Time Management

Reporting Components

Case Management

Conflict Management

Document Management

Email Management

Contact Management

Vendor Capability Ratings

Quality of Features

Availability and Quality of Training

Usability and Intuitiveness

Ease of Customization

Ease of Data Integration

Ease of Implementation

Vendor Support

Business Value Created

Ease of IT Administration

Product Strategy and Rate of Improvement

Breadth of Features