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Pepperi

Pepperi B2B eCommerce

Composite Score

7.6 /10

CX Score

7.9 /10

24 Reviews Write a Review

What is Pepperi B2B eCommerce?

Pepperi is used by leading brands and wholesale distributors to connect all B2B customer touch points, to deliver a seamless purchasing experience. We empower our customers to sell bigger, smarter and faster, by integrating B2B eCommerce, sales force automation (field sales reps), retail execution, and DSD/route-accounting on a single, highly flexible platform, that runs natively on all mobile devices.

Company Details

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Awards & Recognition

Pepperi B2B eCommerce won the following awards in the B2B eCommerce category

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3 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2024

3 Top Rated Capabilities

3 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Service Experience
Contract Negotiation

2023

2022 Data Quadrant Gold Medalist

2022

1 Top Rated Capabilities

1 Top Rated Features

2022

Pepperi B2B eCommerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Pepperi B2B eCommerce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

100 Plan to Renew

78 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Pepperi B2B eCommerce?

3% Negative

6% Neutral

91% Positive

Pros

Efficient Service
Client Friendly Policies
Performance Enhancing
Trustworthy

Feature Ratings

Average 80

Integrated Search

Payment Processing

Multi-Storefront

Content Localization

ERP Integration

Content Management

Order Management

Catalog Management

Shopping Cart Management

Reporting and Analytics

Multi-Language Support

Vendor Capability Ratings

Average 78

Ease of IT Administration

Ease of Data Integration

Business Value Created

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Usability and Intuitiveness

Ease of Implementation

Ease of Customization

Vendor Support

Quality of Features

Pepperi B2B eCommerce Screenshots

Pepperi B2B eCommerce Downloads

Leading FMCG distributor Pioneers B2B eCommerce in Puerto Rico

Design Group Australia Greets new sales with Pepperi

Dermalogica Unifies B2B sales & service with Pepperi

Pepperi B2B eCommerce Videos

Pepperi B2B eCommerce Reviews

Phil A.

Role: Information Technology
Industry: Other
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2022

Our business cannot run without Pepperi!

Likeliness to Recommend

10 /10

What differentiates Pepperi B2B eCommerce from other similar products?

Local data on iPad, enabling it to run in offline mode if internet is not accessible, then syncing once connected again. Great for rural areas or poor mobile service areas.

What is your favorite aspect of this product?

Customisability and speed

What do you dislike most about this product?

Very detailied in it's capability, therefore does take some time for a new staff member to learn where everything is found in the backend, but normal expectation for something of this calibre.

What recommendations would you give to someone considering this product?

Definitely reach out to the pepperi team for assistance during setup, but start off simple and add more features as you become comfortable with the setup and admin in the back end.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Sydney l.

Role: Student Academic
Industry: Education
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2022

Great improvement from previous vendor

Likeliness to Recommend

8 /10

What differentiates Pepperi B2B eCommerce from other similar products?

Their customer portal

What is your favorite aspect of this product?

I love the interface!

What do you dislike most about this product?

The customer supports could be improved

What recommendations would you give to someone considering this product?

Researching beforehand

Pros

Respectful
Inspires Innovation
Helps Innovate
Trustworthy

Cons

Less Reliable
Less Effective Service
Wastes Time

Oren B.

Role: C-Level
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2021

Good fit, good thinking of the user

Likeliness to Recommend

9 /10

What differentiates Pepperi B2B eCommerce from other similar products?

Not applicable

What is your favorite aspect of this product?

Not applicable

What do you dislike most about this product?

Not applicable

What recommendations would you give to someone considering this product?

Not applicable

Pros

Efficient Service
Saves Time
Respectful
Effective Service

Latest Research

Pepperi B2B eCommerce

What is Pepperi B2B eCommerce?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Pepperi B2B eCommerce Ratings

88 Likeliness to Recommend

1 Since last award

100 Plan to Renew

78 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Pepperi B2B eCommerce?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Integrated Search The solution provides robust product search functionality; search results can be ordered multiple ways.

Payment Processing Includes credit card processing, debit card processing, and payment verification.

Multi-Storefront Enables businesses to launch and manage multiple different storefronts from a single platform.

Content Localization The solution provides support for multiple languages and currencies.

ERP Integration Ability to integrate with Enterprise Resource Planning software

Content Management Includes collaboration, check-in/check-out, and version control.

Order Management Includes order entry, order processing, order tracking, and parts management.

Catalog Management Includes customizable shipping and payment options, product pricing, advanced catalog search, and navigation.

Shopping Cart Management The solution provides robust functionality for shopping cart management (editable carts, saved carts, targeted offers in cart, cart discounting etc.)

Reporting and Analytics The solution provides the ability to create metrics-driven dashboards and reports showing unique visitors, click-through, conversions, payments etc.

Multi-Language Support Send or translate alerts in multiple languages.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Pepperi B2B eCommerce Screenshots

Home page screenshot

main-hero

platform-en

Pepperi B2B eCommerce Downloads

Leading FMCG distributor Pioneers B2B eCommerce in Puerto Rico

Design Group Australia Greets new sales with Pepperi

Dermalogica Unifies B2B sales & service with Pepperi

Pepperi B2B eCommerce Videos

B2B eCommerce Done Right with Pepperi

Pepperi Unified B2B Commerce for FMCG

V.Suarez & Co. Highlights | Pepperi Customer Testimonial

Pepperi Customer Testimonial: Chex Finer Foods - VP Michael Isenberg

Pepperi | Route Accounting & Direct Store Delivery (DSD) Module

Operational Analytics - Pepperi Insights

Pepperi B2B Sales Platform for Eyewear & Optical ENG

Sell Smarter & Faster with Pepperi's Unified B2B Commerce Platform

Pepperi B2B eCommerce Reviews

Phil A.

Our business cannot run without Pepperi!

Likeliness to Recommend

Pros

Sydney l.

Great improvement from previous vendor

Likeliness to Recommend

Pros

Cons

Oren B.

Good fit, good thinking of the user

Likeliness to Recommend

Pros

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Feature Ratings

Integrated Search

Payment Processing

Multi-Storefront

Content Localization

ERP Integration

Content Management

Order Management

Catalog Management

Shopping Cart Management

Reporting and Analytics

Multi-Language Support

Vendor Capability Ratings

Ease of IT Administration

Ease of Data Integration

Business Value Created

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Usability and Intuitiveness

Ease of Implementation

Ease of Customization

Vendor Support

Quality of Features