What is Ping Identity Platform?
The Ping Identity Platform is comprised of a comprehensive suite of products and capabilities that work in harmony to deliver seamless, continuous and secure access to all applications. By quickly connecting millions of users and thousands of applications, we free enterprises to work without boundaries and accelerate digital transformation.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistancePing Identity Platform Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Ping Identity Platform.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
Down
4
Since last award
100 Plan to Renew
83 Satisfaction of Cost Relative to Value
Down
6
Since last award
Emotional Footprint Overview
- Product Experience:
- 97%
- Negotiation and Contract:
- 80%
- Conflict Resolution:
- 97%
- Strategy & Innovation:
- 96%
- Service Experience:
- 97%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Ping Identity Platform?
Pros
- Helps Innovate
- Reliable
- Security Protects
- Continually Improving Product
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility Support
Password Management
Multi-Factor Authentication (MFA)
Reporting
Web Cloud Single Sign on (SSO)
Access Request Management
Provisioning Deprovisioning
Advanced Provisioning
Activity Monitoring Alerts
Identity Governance
Privileged Access Management
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of Customization
Availability and Quality of Training
Vendor Support
Ease of Data Integration
Ease of Implementation
Ping Identity Platform Reviews
Abhishek S.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Ping identity as an Identity Solution
Likeliness to Recommend
What differentiates Ping Identity Platform from other similar products?
It has seamless feature for identity and access management of data and provides multi-factor authentication security from unauthorized access.
What is your favorite aspect of this product?
Even if our password is compromised Ping Identity protects our account as a request is first sent to mobile app.
What do you dislike most about this product?
Sometimes the synchronization takes some time and we have to ask help for IT support to unlink our account if we lose access to mobile app.
What recommendations would you give to someone considering this product?
It works even if there is no network coverage and we can find a plenty of documentation about the API's.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Unique Features
Imdad K.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jul 2023
Fantastic product!
Likeliness to Recommend
What differentiates Ping Identity Platform from other similar products?
Ping Identity Platform is a product that provides access management solutions for workforce, customer, and partner identity types . Here are some factors that differentiate Ping Identity Platform from other similar products: Integration, Flexible authentication,True single-tenant solutions, No-code orchestration platform
What is your favorite aspect of this product?
SSO and MFA using phone push notification.
What do you dislike most about this product?
Sometimes push notifications get delayed, bug fixes are done bit late.
What recommendations would you give to someone considering this product?
Comparing other IAM tools, it has a legacy of integrating any business unit. just go for it its a fantastic product.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Vendor's Interest First
- Less Transparent
Rebecca J.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Feb 2023
its okay i guess
Likeliness to Recommend
What differentiates Ping Identity Platform from other similar products?
it is really easy to use
What is your favorite aspect of this product?
how easy it is to use
What do you dislike most about this product?
can be very slow/couldn't connect/times out very quickly
What recommendations would you give to someone considering this product?
None to be honest
Pros
- Efficient Service
- Effective Service
- Caring
- Saves Time