What is Ping Identity Platform?
The Ping Identity Platform is comprised of a comprehensive suite of products and capabilities that work in harmony to deliver seamless, continuous and secure access to all applications. By quickly connecting millions of users and thousands of applications, we free enterprises to work without boundaries and accelerate digital transformation.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
83 Likeliness to Recommend
Down
7
Since last award
93 Plan to Renew
Down
7
Since last award
77 Satisfaction of Cost Relative to Value
Down
12
Since last award
Emotional Footprint Overview
- Product Experience:
- 98%
- Negotiation and Contract:
- 90%
- Conflict Resolution:
- 98%
- Strategy & Innovation:
- 98%
- Service Experience:
- 98%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Ping Identity Platform?
Pros
- Helps Innovate
- Reliable
- Security Protects
- Continually Improving Product
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Password Management
Multi-Factor Authentication (MFA)
Activity Monitoring Alerts
Web Cloud Single Sign on (SSO)
Access Request Management
Provisioning Deprovisioning
Reporting
Identity Governance
Mobility Support
Advanced Provisioning
Privileged Access Management
Vendor Capability Ratings
Business Value Created
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Implementation
Ease of Data Integration
Ease of Customization
Ping Identity Platform Reviews
Abhishek S.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Ping identity as an Identity Solution
Likeliness to Recommend
What differentiates Ping Identity Platform from other similar products?
It has seamless feature for identity and access management of data and provides multi-factor authentication security from unauthorized access.
What is your favorite aspect of this product?
Even if our password is compromised Ping Identity protects our account as a request is first sent to mobile app.
What do you dislike most about this product?
Sometimes the synchronization takes some time and we have to ask help for IT support to unlink our account if we lose access to mobile app.
What recommendations would you give to someone considering this product?
It works even if there is no network coverage and we can find a plenty of documentation about the API's.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Unique Features
Anusha K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2025
Best Suitable For Identity and Access Management
Likeliness to Recommend
What differentiates Ping Identity Platform from other similar products?
Can be automated the access provisioning and deprovisioning on users
What is your favorite aspect of this product?
Best security features related to Single sign on and Multi Factor Authentication, and also can be integrated with many applications.
What do you dislike most about this product?
Licensing cost is high and Customization also feels little difficult
What recommendations would you give to someone considering this product?
Your organization or project needs implementation of Access related services like SSO , MFA then you can definitely choose this product, also this can be integrated with most of the applications on access granting and removing.
Pros
- Enables Productivity
- Respectful
- Client Friendly Policies
- Transparent
mahendra r.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2025
great for IAM, MFA, SSO related logins, easy setup
Likeliness to Recommend
What differentiates Ping Identity Platform from other similar products?
Security Works well and also we can use without internet also
What is your favorite aspect of this product?
Integrating with Multiple APIs across the various applications
What do you dislike most about this product?
Setup feels little complex and support response some time taking
What recommendations would you give to someone considering this product?
We can choose this product for IAM related and Multifactor Authentication and single sign on features . security wise also it is best.
Pros
- Continually Improving Product
- Performance Enhancing
- Effective Service
- Caring
