This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative

Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)

Pipefy

Pipefy Platform

Composite Score

7.6 /10

CX Score

7.7 /10

7 Reviews Write a Review

What is Pipefy Platform?

Accelerate digital transformation with the Pipefy Platform. Customize, integrate and build a fully digital experience for all your stakeholders.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Pipefy Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

95 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Pipefy Platform?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 86

Low-Code Automation

Process Automation Templates

Process Library

Content Management

Process Workflow Designer

Collaboration

External Application Data Connectors

Customizable Performance Dashboards

Real-time Process Analysis

Permissions and Governance

Process Simulation

Vendor Capability Ratings

Average 83

Ease of Data Integration

Breadth of Features

Quality of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Availability and Quality of Training

Ease of Customization

Vendor Support

Pipefy Platform Reviews

Willian d.

Role: Student Academic
Industry: Transportation
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted May 2024

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Igor M.

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2024

Fantastic product, with intuitive screens

Likeliness to Recommend

10 /10

What differentiates Pipefy Platform from other similar products?

The intuitive screens, it's easy to do an automation.

What is your favorite aspect of this product?

The Kanban view

What do you dislike most about this product?

The support team is very slow and unhelpful sometimes.

What recommendations would you give to someone considering this product?

If you like to create process, this is the wright product.

Pros

Transparent
Helps Innovate
Continually Improving Product
Reliable

Cons

Wastes Time
Less Effective Service

Kalline F.

Role: Operations
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Latest Research

Pipefy Platform

What is Pipefy Platform?

Company Details

Need Assistance?

Pipefy Platform Ratings

95 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Pipefy Platform?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Low-Code Automation Ability to automate business processes with little to no coding experience or technical skillsets via intuitive tools i.e. drag and drop.

Process Automation Templates Leverage pre-built templates for automating processes. Templates include sample workflows for common processes.

Process Library A repository of documented processes which can be accessed for revision.

Content Management Includes collaboration, check-in/check-out, and version control.

Process Workflow Designer The ability to document processes in a visual manner. A common format is a workflow diagrams with swimlanes.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

External Application Data Connectors Includes preset user friendly plugins for setting up interfaces with well known Enterprise Applications and other means of automating process input/output data

Customizable Performance Dashboards View data points from the process analysis on dashboards that are ready for use out-of-the-box or customizable

Real-time Process Analysis Analyze the performance of automated processes while they are being executed. Measure key metrics such as velocity, time, cost, resourcing, etc.

Permissions and Governance Approve user generated process automations, coupled with the ability to restrict access to specific processes.

Process Simulation The ability to test and model the process with simulated inputs for the purpose of optimizing the design and anticipating performance in the "real world".

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Pipefy Platform Reviews

Willian d.

Likeliness to Recommend

Pros

Igor M.

Fantastic product, with intuitive screens

Likeliness to Recommend

Pros

Cons

Kalline F.

Likeliness to Recommend

Pros

Title

Feature Ratings

Low-Code Automation

Process Automation Templates

Process Library

Content Management

Process Workflow Designer

Collaboration

External Application Data Connectors

Customizable Performance Dashboards

Real-time Process Analysis

Permissions and Governance

Process Simulation

Vendor Capability Ratings

Ease of Data Integration

Breadth of Features

Quality of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Availability and Quality of Training

Ease of Customization

Vendor Support