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Planview Changepoint Logo
Planview Changepoint Logo
Planview Inc

Planview Changepoint

Composite Score
7.0 /10
CX Score
7.1 /10
Category
Planview Changepoint
7.0 /10

What is Planview Changepoint?

Changepoint's SA software provides real-time visibility into financials, resources, and engagements for increased productivity and greater profitability.

Company Details


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Planview Changepoint Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Planview Changepoint.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

78 Likeliness to Recommend

4
Since last award

92 Plan to Renew

4
Since last award

74 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Planview Changepoint?

12% Negative
4% Neutral
84% Positive

Pros

  • Respectful
  • Efficient Service
  • Reliable
  • Performance Enhancing

Cons

  • Leverages Incumbent Status

Feature Ratings

Average 79

Time Management

82

Project Management

82

Knowledgebase

82

Reporting

80

Expense Detail Tracking

79

Resource Management

77

Billing

77

Auditability

76

Security

76

Process Automation

71

Team Collaboration

70

Vendor Capability Ratings

Average 74

Quality of Features

83

Business Value Created

77

Ease of Implementation

76

Breadth of Features

76

Ease of IT Administration

75

Ease of Data Integration

75

Availability and Quality of Training

74

Usability and Intuitiveness

74

Product Strategy and Rate of Improvement

71

Ease of Customization

70

Vendor Support

67

Planview Changepoint Reviews

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Oct 2021

Happy with software, customisation lacks

Likeliness to Recommend

10 /10

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Acts with Integrity

Cons

  • Vendor Friendly Policies
  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Oct 2021

Overall Very Intuitive.

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Enables Productivity
  • Fair
  • Altruistic

Leo J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Changepoint The Compass for tracking & management

Likeliness to Recommend

8 /10

What differentiates Planview Changepoint from other similar products?

Changepoint PSA has always helped us in planning different Projects along with their resource & time allocation with respect to all the activities done in the project starting from Planning cycle of the project till the completion of it for production. The best features would minute level planning with respect to listing down Requests for each project which encompass the time and estimated resources required to complete it.

What is your favorite aspect of this product?

The best features would minute level planning with respect to listing down Requests for each project which encompass the time and estimated resources required to complete it. Then you can assign these requests to your project teams in which then can create their own Tasks and put in Time for these tasks week by week thus enabling you to track each request & its related Tasks easily.

What do you dislike most about this product?

The user interface for creating Projects using the The Compass PSA tool in Changepoint is very tedious to use. It take quite some time to put in all the details and then create Requests in each project. Also the reporting for each project can be improved by providing nice web views for each report created in Viewer.

What recommendations would you give to someone considering this product?

This product can be considered for organizations who need to extensively manage and track resources and time tracking along with progress and cost reporting. There are other alternatives which are easier to use than this. This is an existing product which is time tested but still needs upgrading.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Client Friendly Policies

Cons

  • Less Fair
  • Less Friendly Negotiation
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