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Palo Alto Networks

Prisma Access

Composite Score
8.0 /10
CX Score
8.4 /10
Prisma Access
8.0 /10

What is Prisma Access?

Prisma SASE is the secure foundation for agile, cloud-enabled organizations. Prisma SASE converges best-of-breed security with best-of-breed next-gen SD-WAN into the cloud-delivered platform. It consolidates multiple point products, including ZTNA, Cloud SWG, CASB, FWaaS, and SD-WAN, into a single integrated service, reducing network and security complexity while increasing organizational agility. Prisma SASE secures all apps used by your hybrid workforce, regardless of whether users are remote, mobile, or working from a branch office. Our proven cloud-delivered security services leverage ML-powered threat prevention.

Company Details


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Awards & Recognition

Prisma Access won the following awards in the Secure Access Service Edge category

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Prisma Access Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Prisma Access.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Prisma Access?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 80

Secure Web Gateway (SWG)

86

Zero Trust

85

Network Sandboxes

84

Cloud Access Security Broker (CASB)

84

Enablement for Security Teams

83

Firewall as a Service (FWaaS)

82

Remote Browser Isolation (RBI)

79

SD-WAN

75

Web Application and API Protection (WAAP)

73

Viable Alternative VS Traditional MPLS

71

Data Analytics / BI / AI

71

Vendor Capability Ratings

Average 78

Vendor Support

87

Breadth of Features

85

Product Strategy and Rate of Improvement

82

Quality of Features

81

Ease of IT Administration

79

Availability and Quality of Training

77

Business Value Created

77

Usability and Intuitiveness

75

Ease of Implementation

74

Ease of Data Integration

72

Ease of Customization

72

Prisma Access Reviews

Anil R.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

"Global Protect Cloud Service."

Likeliness to Recommend

9 /10

What differentiates Prisma Access from other similar products?

It is built with the ability to see and monitor all traffic as well as understand all applications. It won't work if an application is tunneled through different ports or protocols solely to mask traffic and avoid traditional security controls.

What is your favorite aspect of this product?

Prisma Access provides that ease and flexibility, allowing even a small group of people with the right knowledge to manage the configuration piece while Prisma Access handles the infrastructure and other aspects.

What do you dislike most about this product?

I'd like to see their work on improving visibility into what goes on inside the infrastructure of Prisma. Limitations where we don't have any visibility into what's going on with Prisma-managed infrastructure, so we need to call technical support for assistance.

What recommendations would you give to someone considering this product?

It is built on the Google platform and uses the Google Premium Tier network; it connects with the nearest point of presence from wherever we initiate a connection, reducing latency furthermore we also access applications regardless of where they are hosted.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Fair

Moosin S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

A Game-Changer for Hybrid Workforce Security

Likeliness to Recommend

9 /10

What differentiates Prisma Access from other similar products?

Prisma Access is a cloud-based security solution that offers superior protection for hybrid workforce. Unlike other similar products, it provides best-in-class security capabilities that secure both access and data to reduce the risk of data breaches.

What is your favorite aspect of this product?

My favorite aspect of this product is its ability to provide a unified security product with a common policy framework and single-pane-of-glass management. This makes it easy to monitor and manage the security of all users, devices, and apps.

What do you dislike most about this product?

One downside of Prisma Access is that it may require some time and effort to set up and configure, especially for customers migrating from legacy proxy-based solutions.

What recommendations would you give to someone considering this product?

I would recommend Prisma Access to any organization looking to secure their hybrid workforce without compromising performance. Its cloud-native architecture, industry-leading SLAs, and comprehensive security capabilities make it a top choice in the market.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Prachi D.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Prisma Access: A Powerful Tool for SaaS Security

Likeliness to Recommend

9 /10

What differentiates Prisma Access from other similar products?

Prisma Access is a security solution that offers powerful SaaS security posture management capabilities. It stands out from other similar products with its integrated Next-Generation CASB that combines inline and API-based controls, contextual policies, and access level determination for sensitive information.

What is your favorite aspect of this product?

One of my favorite aspects of Prisma Access is its ability to rapidly discover and regain control over all SaaS applications, which makes it easy to manage and secure access to these apps.

What do you dislike most about this product?

The only downside I found is that the initial setup and configuration process may be a bit complicated.

What recommendations would you give to someone considering this product?

I would recommend Prisma Access to organizations that need a comprehensive and effective solution for securing their SaaS applications. Its powerful posture management capabilities, combined with its integrated Next-Generation CASB and single, unified platform, make it a top choice in the market.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

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