Procore Customer Reviews 2024

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Procore

Composite Score

8.0 /10

CX Score

8.0 /10

53 Reviews Write a Review

What is Procore?

Cloud-based construction project management software built for the industry professional. Improve project predictability by taking 3D models out of the office and putting them in the hands of the people installing and validating work in the field.

Company Details

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Awards & Recognition

Procore won the following awards in the Construction Management category

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Procore Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Procore.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

90 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Procore?

9% Negative

7% Neutral

84% Positive

Pros

Respectful
Security Protects
Caring
Helps Innovate

Feature Ratings

Average 85

Scheduling

Risk and Fraud Assessment

Project Management

Resource Planning

Collaboration

Budget Management

Task Management

Communication Management

Workflow Management

Document Management

Analytics and Reporting

Vendor Capability Ratings

Average 83

Ease of Implementation

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Customization

Ease of Data Integration

Availability and Quality of Training

Quality of Features

Ease of IT Administration

Vendor Support

Business Value Created

Breadth of Features

Procore Reviews

Gerardo David D.

Role: Information Technology
Industry: Construction
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2024

Amazing Software!

Likeliness to Recommend

10 /10

What differentiates Procore from other similar products?

It's cloud based so you don't need to go on extra cost for hosting. GUI is so intuitive and easy to use.

What is your favorite aspect of this product?

Procore is everything you need for construction management.

What do you dislike most about this product?

No dislikes! It's the best... Probably mobile app need a little twerk

What recommendations would you give to someone considering this product?

Do not hesitate! Go for it

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Industry Specific Role
Industry: Construction
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Oct 2024

LIED ABOUT FUNCTIONALITY

Likeliness to Recommend

1 /10

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Unique Features

Cons

Less Reliable
Less Fair
Vendor's Interest First

Tony B.

Role: Operations
Industry: Construction
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2024

Building Smarter, Not Harder With Procore.

Likeliness to Recommend

9 /10

What differentiates Procore from other similar products?

Procore is hands down one of the most critical tools we. What sets it apart from other construction management software is its all-in-one platform that covers everything—project management, documentation, budgeting, and communication—without needing to juggle multiple apps.

What is your favorite aspect of this product?

The way Procore handles drawings is one of the most impressive features. Having the ability to share updated blueprints with the entire team immediately, without worrying if someone is working off old plans, is a lifesaver. Plus, having access to all the project data on a mobile app is perfect for someone like me who’s always out on the job site.

What do you dislike most about this product?

One thing that can be a bit frustrating is the volume of updates and notifications. While it’s great to be informed, sometimes it feels like information overload, especially when smaller tasks get flagged with the same priority as urgent ones.

What recommendations would you give to someone considering this product?

Since adopting Procore, we have seen a significant improvement in both project visibility and efficiency. We’ve reduced delays caused by missing information or miscommunication between teams.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Latest Research

Procore

What is Procore?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Data Quadrant Gold Medalist

2022 Data Quadrant Gold Medalist

Procore Ratings

84 Likeliness to Recommend

90 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love Procore?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Scheduling Includes unloading, delivery, goods issue, and loading date. Integrates shipping, transportation, and receiving calendars and determines scheduling direction.

Risk and Fraud Assessment Includes the ability to document, mitigate, and respond to project risk conditions across the portfolio and detect instances of potential fraudulent claims.

Project Management Includes support for elements of individual project management such as phase, task, resource, duration and budget, with Gantt and WBS views.

Resource Planning Includes the ability to see which resources have capacity, assign projects and tasks, and to level assignments according to resource schedules and shifts.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Budget Management Includes financial planning, cost management, and payroll budgeting.

Task Management Includes task prioritizing, task assignments, subtasks, and task tracking and monitoring.

Communication Management Includes verbal and non-verbal information sharing, multiple languages, and a goal-oriented objective.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Procore Reviews

Gerardo David D.

Amazing Software!

Likeliness to Recommend

Pros

LIED ABOUT FUNCTIONALITY

Likeliness to Recommend

Pros

Cons

Tony B.

Building Smarter, Not Harder With Procore.

Likeliness to Recommend

Pros

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Title

Feature Ratings

Scheduling

Risk and Fraud Assessment

Project Management

Resource Planning

Collaboration

Budget Management

Task Management

Communication Management

Workflow Management

Document Management

Analytics and Reporting

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Customization

Ease of Data Integration

Availability and Quality of Training

Quality of Features

Ease of IT Administration

Vendor Support

Business Value Created

Breadth of Features