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What is Proofpoint Essentials Email Security?
Small and midsized businesses (SMBs) are targeted with the same cyber attacks as large enterprises. Proofpoint Essentials is a cybersecurity platform that provides your SMB with enterprise-class protection, security awareness training, and visibility. And it gives you a modern, simplified management experience. This is Enterprise-Class Cybersecurity for SMBs. Essentials Email Security leverages the same enterprise-class security that powers some of the world’s largest and most security-conscious companies. This visibility and security gives you the protection you need for your greatest security risk—your people.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
100 Plan to Renew
87 Satisfaction of Cost Relative to Value
Down
2
Since last award
Emotional Footprint Overview
- Product Experience:
- 92%
- Negotiation and Contract:
- 98%
- Conflict Resolution:
- 95%
- Strategy & Innovation:
- 93%
- Service Experience:
- 88%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Proofpoint Essentials Email Security?
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Phishing Protection
Administrator Dashboard and Reporting
Malware Blocking
User Flagging of Suspicious Emails
Email Account Protection
End-User Warnings in Email Client Software
O365 integration
Managed Services Offering
Administrator Email Processing
Anti-Spoofing Protection
Tagging
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Breadth of Features
Quality of Features
Ease of IT Administration
Business Value Created
Usability and Intuitiveness
Availability and Quality of Training
Ease of Implementation
Ease of Data Integration
Ease of Customization
Vendor Support
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Proofpoint Essentials Email Security Reviews
Ian B.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2023
Great Email Security Vendor!
Likeliness to Recommend
What differentiates Proofpoint Essentials Email Security from other similar products?
Proofpoint essentials sets itself apart from the competition with it's reputation and record in the industry. They are one of the leading providers in the email security industry. Their filter catches almost all the threats we worry about our users seeing. It allows an easy way to administrate the setup and get users added.
What is your favorite aspect of this product?
It has a great filter that protects are email products from getting bad spam and phishing emails. The support staff has been very knowledgeable and helpful when we needed to reach out. There is a great feeling knowing that are emails are being protected by Proof Point. We can easily find emails in question in the portal and release if we need to. It has helped provide another layer of security that we are able to offer to our clients.
What do you dislike most about this product?
It can be hard to understand why some emails that got through when they look to be obvious phishing attempts. Support does not give out the reason their filter caught an email. The administrative portal can take some time to learn and train the engineers on. It seems like the console has not been updated for some time and new features are not released too often. It was difficult for it to get setup at first. After we setup the MX records it stopped email flow. It would be nice when we setup if there was no down time.
What recommendations would you give to someone considering this product?
Look into other email security providers and test out each. Have their teams setup demos and go over all the features that they provide. Have your team provide feedback on the use and administrator aspects. Make sure you know the product well before you go live with it.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Reliable
Cons
- Less Performance Enhancing
- Less Efficient Service
- Less Generous
Ryan A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2025
Technical Support Engineer
Likeliness to Recommend
What differentiates Proofpoint Essentials Email Security from other similar products?
I find it is extremely easy to release quarantined emails along with checking that integrity of emails, it works very smoothly.
What is your favorite aspect of this product?
The ease of access to add trusted mail domains along with ensuring potentially harmful domains are easily blocked.
What do you dislike most about this product?
I feel the GUI could be more user friendly and it seems a bit outdated.
What recommendations would you give to someone considering this product?
Very reliable and stable product which will benefit any business and ensure users are protected.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Daniel G.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Apr 2025
Security and Ease of Use
Likeliness to Recommend
What differentiates Proofpoint Essentials Email Security from other similar products?
Proofpoint Essentials stands apart from all other services because of its specialized threat detection capabilities that happen in real-time. The complex reporting system and analytical capabilities enable us to both identify the risks affecting us and track their developing patterns. The proactive features enable us to take evidence-based decisions that enhance our security framework.
What is your favorite aspect of this product?
The most outstanding advantage of Proofpoint Essentials comes from its user-friendly capabilities. The setup process took little time to complete before we mastered the user-friendly interface of the dashboard. The reduced learning curve makes our team focus more effectively on their everyday tasks because of this system implementation.
What do you dislike most about this product?
However, not everything is perfect. There is a minor problem with the time required to produce some reports from Proofpoint Essentials. Our team sometimes waited briefly beyond the desired time span to receive detailed information. Even though this drawback exists I maintain that its many advantages cover this minor negative aspect.
What recommendations would you give to someone considering this product?
Proofpoint Essentials provides complete reliable security that will serve any organization requiring a user-friendly security solution. The three features of advanced protection along with ease of use and customization options make Proofpoint Essentials stand out as an exceptional tool for securing our communications.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
