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PROS Smart CPQ Logo
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PROS

PROS Smart CPQ

Composite Score
6.4 /10
CX Score
6.5 /10
Category
PROS Smart CPQ
6.4 /10

What is PROS Smart CPQ?

PROS configure, price, quote software solutions accelerate sales by enabling your team to respond to customer quotes within minutes. Integrate AI-based price optimization science and increase your sales teams’ ability to win the sale on the first quote. With PROS CPQ software solutions, your team can now quickly quote the right products at the right price.

Company Details


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Awards & Recognition

PROS Smart CPQ won the following awards in the Configure, Price, Quote category

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PROS Smart CPQ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on PROS Smart CPQ.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

75 Likeliness to Recommend

4
Since last award

85 Plan to Renew

8
Since last award

65 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love PROS Smart CPQ?

7% Negative
17% Neutral
76% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Respectful

Feature Ratings

Average 74

Product and Service Configuration

81

Rules Engine

79

Workflow & Approvals

78

Catalog Management

76

Multi Currency

74

Discounting Management

74

Reporting and Analytics

72

Application Integration

71

Visual Configuration

70

Quote Development and Administration

68

Guided Selling

68

Vendor Capability Ratings

Average 70

Breadth of Features

76

Ease of Implementation

75

Product Strategy and Rate of Improvement

73

Ease of Customization

71

Availability and Quality of Training

70

Quality of Features

70

Usability and Intuitiveness

68

Ease of IT Administration

68

Vendor Support

67

Ease of Data Integration

67

Business Value Created

63

PROS Smart CPQ Reviews

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Oct 2022

Fantastic product

Likeliness to Recommend

10 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Xavier B.

  • Role: Consultant
  • Industry: Energy
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Very powerfull at managing very big quotes

Likeliness to Recommend

10 /10

What differentiates PROS Smart CPQ from other similar products?

PROS Smart CPQ provides a powerful engine for managing large quotes. It also includes an easy-to-use document designer based on Microsoft Word. It provides a very unique rule engine that allows you to focus on what to calculate instead of how to calculate it for complex quotes and calculations. You can manage very deep constraints between services or products with it.

What is your favorite aspect of this product?

The PROS Smart CPQ software is "agnostic". Any CRM or ERP can be used with it. You can use it as the centerpiece of your omni-channel selling strategy. Your prospects can start on your website, then your commercial team can continue where they stopped and close the deal. Upon becoming a client, your prospect will have a personal account with specific features. This is all managed by PROS Smart CPQ.

What do you dislike most about this product?

Managing powerfull products takes time.

What recommendations would you give to someone considering this product?

Make sure you define your strategy and product catalog carefully. To effectively describe your needs, review your internal processes.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Unique Features

Abinav Y.

  • Role: Consultant
  • Industry: Food and Beverage
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2022

Intelligent & Powerful CPQ with rich Capabilities

Likeliness to Recommend

8 /10

What differentiates PROS Smart CPQ from other similar products?

The end-user interface is commendable pushing the client and customer experience high with the help of its Product Configuration & Catalog capabilitiies. The PROS system integrates seamlesly with CRM.

What is your favorite aspect of this product?

AI driven customer specific price guidance and guided selling capabilities are one of the best in the market.

What do you dislike most about this product?

Product team support could be better.

What recommendations would you give to someone considering this product?

I would definitely recommend PROS Smart CPQ along with the PROS Performance Quoting (PQ) services. Easier and faster implementations and far greater performance are just few of the advantages of the PQ platform over the legacy system.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Unique Features

Cons

  • Wastes Time
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