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ProTexting Logo Award Winner Product Badge
ProTexting Logo Award Winner Product Badge
ProTexting

ProTexting

Composite Score
8.2 /10
CX Score
8.5 /10
Category
ProTexting
8.2 /10

What is ProTexting?

ProTexting helps communicate with contacts more efficiently through a suite of highly interactive SMS marketing campaigns. The cell phone has become a permanent companion in our daily lives. This is why text messaging is the best way at the moment to reach groups of people with the same message instantly. Text message is personal and is pretty much guaranteed that it will be read by the recipient. The technology empowers you to drive traffic to your business and bring in more sales by sending special offers straight to your clients'​ mobile phones.

Company Details


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Awards & Recognition

ProTexting won the following awards in the SMS Marketing category

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ProTexting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ProTexting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ProTexting?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Feature Ratings

Average 89

Text Messaging

95

Scheduled Messaging

93

Social Media Marketing Management

91

Communication Archive

90

Mobile Marketing Management

89

Loyalty Promotions Management

89

Application Integration

89

Opt-in

89

Surveys Feedback

86

Marketing Analytics

85

Mobile Payments

81

Vendor Capability Ratings

Average 87

Ease of Implementation

92

Vendor Support

89

Ease of Data Integration

88

Quality of Features

88

Business Value Created

88

Availability and Quality of Training

87

Ease of Customization

86

Usability and Intuitiveness

85

Product Strategy and Rate of Improvement

85

Breadth of Features

85

Ease of IT Administration

85

ProTexting Reviews

Vikas H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Way better than Email marketing - More effective

Likeliness to Recommend

10 /10

What differentiates ProTexting from other similar products?

It is very feature rich and those features are easy to understand and use, the room for improvement is very transparent and feedbacks are always considered and responded to,

What is your favorite aspect of this product?

I love the fact that it has a better viewership rate compared to email campaigns. People often ignore email or don't open them, but SMS marketing has a much higher rate of reaching the desired audiences, which is why I prefer protexting.

What do you dislike most about this product?

Their metric measurement system can be improved a little as I have experienced lag once or twice, but that's a very rare occurrence. ProTexting is a perfect service otherwise!

What recommendations would you give to someone considering this product?

I was relying heavily on email marketing in the past but that wasn't having the required conversion rate. ProTexting has helped me reach my customers faster and better. SMS marketing is the future, people ignore emails but SMS is the quickest way to reach people, so this will boost your sales.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Dec 2023

Innovative, industry leader in the SMS field.

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Eli W.

  • Role: Operations
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

very good

Likeliness to Recommend

8 /10

What differentiates ProTexting from other similar products?

YOu can deliver a msg to them really quick and you know if they have read it

What is your favorite aspect of this product?

Quick aspect to send msgs to to them

What do you dislike most about this product?

Sometimes was laggy

What recommendations would you give to someone considering this product?

Get it very good

Pros

  • Respectful
  • Fair
  • Helps Innovate
  • Continually Improving Product

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