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ProTexting

ProTexting

Composite Score
8.2 /10
CX Score
8.5 /10
Category
ProTexting
8.2 /10

What is ProTexting?

ProTexting helps communicate with contacts more efficiently through a suite of highly interactive SMS marketing campaigns. The cell phone has become a permanent companion in our daily lives. This is why text messaging is the best way at the moment to reach groups of people with the same message instantly. Text message is personal and is pretty much guaranteed that it will be read by the recipient. The technology empowers you to drive traffic to your business and bring in more sales by sending special offers straight to your clients'​ mobile phones.

Company Details


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Awards & Recognition

ProTexting won the following awards in the SMS Marketing category

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ProTexting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ProTexting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ProTexting?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Feature Ratings

Average 89

Text Messaging

95

Scheduled Messaging

93

Social Media Marketing Management

91

Communication Archive

90

Mobile Marketing Management

89

Loyalty Promotions Management

89

Application Integration

89

Opt-in

89

Surveys Feedback

86

Marketing Analytics

85

Mobile Payments

81

Vendor Capability Ratings

Average 87

Ease of Implementation

92

Vendor Support

89

Ease of Data Integration

88

Quality of Features

88

Business Value Created

88

Availability and Quality of Training

87

Ease of Customization

86

Usability and Intuitiveness

85

Product Strategy and Rate of Improvement

85

Breadth of Features

85

Ease of IT Administration

85

ProTexting Reviews

Nicole T.

  • Role: Industry Specific Role
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Protexting is an advanced messaging tool.

Likeliness to Recommend

9 /10

What differentiates ProTexting from other similar products?

Its whole setup is very simple and easy to use and navigate. The dashboard which it possesses is perfect with very clean user interface. Its automated responses and text features will not only make your work easy but also safe a lot of your time.

What is your favorite aspect of this product?

It makes the communication with your costumers very easy through group text messaging. Protexting supports E-mail, desk help, chats, phone support and FAQs. It also supports MMS and emojis. Some of its features include two-way messaging, mass texting, personalization, scheduled messaging, mobile coupons, short codes and a lot more.

What do you dislike most about this product?

Protexting does not support any free version. Sometimes its pages may take time to respond. Development may also be time consuming. Some of its features are very hard to learn. There should be some video tutorial to show how to implement these features.

What recommendations would you give to someone considering this product?

Protexting is good for people engaged in various industries. It can be effective or Education, advertisement, health care and restaurants etc. It is also integrated with different software and apps which will make you experience an excellence in your businesses of any sort.

Pros

  • Caring
  • Acts with Integrity
  • Over Delivered
  • Includes Product Enhancements

Eleanor L.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Pro and positive results with ProTexting

Likeliness to Recommend

9 /10

What differentiates ProTexting from other similar products?

Texting is an important way to generate leads, many new businesses overlook this factor but we didn’t and we can clearly see how beneficial it is for our company in generating sales and getting positive responses. ProTexting helps you with the management and creation of SMS marketing and campaigns to reach the goal in timely and perfect manner.

What is your favorite aspect of this product?

Protexting platform can easily be used on any type of system that you might be using at your company or any type of mobile service or device that one might be using, it supports all. You can also have personalized messages and templates to launch campaigns instantly, two way messages feature to always stay connected and never miss out a single potential lead.

What do you dislike most about this product?

Another factor that bothers me most of the time is its great mobile survey feature that is equally expensive, which shouldn’t when we are already paying for the plan. This feature is surely amazing it helps us understand our audience better, but we use it once in a blue moon.

What recommendations would you give to someone considering this product?

ProTexting is one of the reliable and affordable platform that also helps with SMS marketing in best possible way. Its pricing plans are very cheap and almost anyone can easily afford it. This is a relief of sigh for small business owners and you can see if it is suitable for your needs, you can surely use it for medium and big enterprises as well.

Pros

  • Reliable
  • Saves Time
  • Respectful
  • Client Friendly Policies

Luis E.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Mar 2022

well organized, easy to use. very good app..

Likeliness to Recommend

9 /10

What differentiates ProTexting from other similar products?

I like your transparency

What is your favorite aspect of this product?

customer service is very good

What do you dislike most about this product?

the cost is a bit high for me

What recommendations would you give to someone considering this product?

It's a very good product, and I think it's the best

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

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