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Publer

Publer

Composite Score
9.2 /10
CX Score
9.3 /10
Category
Publer
9.2 /10

What is Publer?

Publer is a virtual social media superhero that lets you collaborate, schedule & analyze your posts for Facebook, Twitter, LinkedIn and Google My Business from the same spot.

Company Details


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Awards & Recognition

Publer won the following awards in the Social Media Management - Midmarket category

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Publer Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Publer.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

95 Likeliness to Recommend

99 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Publer?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Social Media Channel Integration Outbound

90

Social Media Channel Integration Inbound

89

Social Post Archival

87

Dashboards and Visualization

87

Campaign Execution

86

Social Response Management

85

Social Moderation and Workflow Management

85

Sentiment Analysis

83

Trend Analysis

82

Vendor Capability Ratings

Average 86

Ease of Implementation

89

Business Value Created

87

Usability and Intuitiveness

86

Ease of Data Integration

86

Quality of Features

86

Breadth of Features

85

Ease of IT Administration

85

Vendor Support

84

Ease of Customization

84

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

84

Publer Reviews

Alberto Jose B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Plan your networks with the best

Likeliness to Recommend

9 /10

What differentiates Publer from other similar products?

In our emerging photography company, acquiring Publer was a mega support, thanks to the excellent management it has in social networking issues based on the cloud has helped us to schedule more efficiently automatically with massive publications, team collaborations, links and many, many more things, without the need to schedule your publications one by one has helped us save time and generate more frequent and elaborate content.

What is your favorite aspect of this product?

The platform has the super advantage of being easy to use, the main screen gives us easy access to select the channel where you want to publish or work simplifying a lot, some buttons clearly show what you can do when adding an image or gif. The support is efficient and quite responsive, nothing is too much trouble and the response time is quite incredible, it gives us a lot of advantage to be able to manage in more than 5 accounts.

What do you dislike most about this product?

Although they manage a good price it is worth noting that it could be better, although the analysis is useful, it is not as good as it should be as it is not as detail oriented, it would help a lot if they relied more on showing results in bar graphs or pictorial representations within the analysis panel, sometimes the connection can be inconsistent, a small problem is the fact of reconnecting accounts when logging in can take away unnecessary time.

What recommendations would you give to someone considering this product?

It is an excellent tool that undoubtedly allows you as an owner to publish on all your social media channels with a single click, the ease of use is so easy that anyone can learn to use it and give it the effective utility you need, in general it is a fantastic tool that allows you to have many social network accounts without wasting time and simplifying with a copy and paste, selecting audience and being free to put the time for the link.

Pros

  • Reliable
  • Performance Enhancing
  • Client's Interest First
  • Includes Product Enhancements

Rajiv K.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

If you're struggling with social media get this

Likeliness to Recommend

10 /10

What differentiates Publer from other similar products?

We adore how straightforward Publer is to use and how it doesn't overwhelm you with features. It's just ideal. Otherwise, you can quickly log up as a first-time user and schedule a post in a matter of minutes if you wish to use more sophisticated features. We find the groups, calendar, and variety of platforms that it links with to be major pluses.

What is your favorite aspect of this product?

I've been using Publer for a while and I really enjoy it. Especially since the app connects directly to your Publer account, the Canva connection makes creating content much simpler than ever before! This implies that all you have to do is create some lovely graphics, add some text on top of them, and schedule them for posting. No matter how basic such ideas initially seem, this dramatically speeds up posting while still allowing for the publication of pieces that have a professional appearance.

What do you dislike most about this product?

NONE! I really do.

What recommendations would you give to someone considering this product?

If you're struggling with social media, get this tool.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Justin D.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Great product, saves lots of time

Likeliness to Recommend

8 /10

What differentiates Publer from other similar products?

Ability to set recurring posts

What is your favorite aspect of this product?

Recurring posts option

What do you dislike most about this product?

Recurring post scheduling could be simplified slightly

What recommendations would you give to someone considering this product?

Use it to save lots of time

Pros

  • Trustworthy
  • Unique Features
  • Saves Time
  • Respectful

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