What is Qualified?
Zero in and engage instantly with your hottest visitors. Maximize conversion with live view, live chat, and voice calls.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
95 Likeliness to Recommend
1
Since last award
98 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+99 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Qualified?
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Personalized Service
Other Integrations
Workflow Processing
Leads Generation
Learning and Adaptability
Natural Language Processing
Artificial Intelligence Engine
Intent Extraction
Vendor Capability Ratings
Quality of Features
Ease of IT Administration
Vendor Support
Availability and Quality of Training
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Ease of Implementation
Business Value Created
Product Strategy and Rate of Improvement
Ease of Customization
Also Featured in...
Qualified Reviews
Shaban C.
- Role: Operations
- Industry: Telecommunications
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2022
Game changer!!!
Likeliness to Recommend
What differentiates Qualified from other similar products?
The solution is levels above the competitors and the customer service is second to none.
What is your favorite aspect of this product?
The simplicity!
What do you dislike most about this product?
Hard to choose as everything is enjoyable and simple to understand.
What recommendations would you give to someone considering this product?
Make the jump!! It'll be an amazing decision.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Narinder S.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Feb 2022
Great Product so far !!!
Likeliness to Recommend
What differentiates Qualified from other similar products?
Qualified has definitely edge over similar products available
What is your favorite aspect of this product?
Ease of use and integration with AL
What do you dislike most about this product?
Sometime support takes excessive time to answer
What recommendations would you give to someone considering this product?
Want to see more features added quickly
Pros
- Enables Productivity
- Trustworthy
- Respectful
- Client's Interest First
Tatsue S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Fantastic new way to connect with prospects
Likeliness to Recommend
What differentiates Qualified from other similar products?
Qualified is great because it puts the onus on the team at large to take care of prospects needing help on the website. It's a group effort to make sure we're all manning the ship. It's also great that the dashboard allows us all to see how conversations are going so we can learn from each other.
What is your favorite aspect of this product?
The fact that we can see who is on the website, what area and company they are from- it really helps to build raport.
What do you dislike most about this product?
Not much to improve on- the only thing I would change is having a customizable notification sound.
What recommendations would you give to someone considering this product?
It has already generated numerous leads for my team in the short time we have had it - you are losing out if Qualified isn't on your website's homepage!!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing