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Qualified Logo Award Winner Product Badge
Qualified Logo Award Winner Product Badge
Qualified

Qualified

8.6 /10
Category
Qualified
8.6 /10

What is Qualified?

Zero in and engage instantly with your hottest visitors. Maximize conversion with live view, live chat, and voice calls.

Company Details


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Awards & Recognition

Qualified won the following awards in the Conversational AI category

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Qualified Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Qualified.

95 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Qualified?

0% Negative
2% Neutral
98% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 87

Other Integrations

90

Personalized Service

90

Leads Generation

88

Workflow Processing

87

Learning and Adaptability

86

Natural Language Processing

86

Intent Extraction

84

Artificial Intelligence Engine

84

Vendor Capability Ratings

Average 88

Ease of IT Administration

91

Quality of Features

90

Availability and Quality of Training

90

Vendor Support

89

Ease of Data Integration

88

Usability and Intuitiveness

88

Breadth of Features

88

Ease of Implementation

88

Business Value Created

87

Product Strategy and Rate of Improvement

85

Ease of Customization

83

Qualified Reviews

Tatsue S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Fantastic new way to connect with prospects

Likeliness to Recommend

10 /10

What differentiates Qualified from other similar products?

Qualified is great because it puts the onus on the team at large to take care of prospects needing help on the website. It's a group effort to make sure we're all manning the ship. It's also great that the dashboard allows us all to see how conversations are going so we can learn from each other.

What is your favorite aspect of this product?

The fact that we can see who is on the website, what area and company they are from- it really helps to build raport.

What do you dislike most about this product?

Not much to improve on- the only thing I would change is having a customizable notification sound.

What recommendations would you give to someone considering this product?

It has already generated numerous leads for my team in the short time we have had it - you are losing out if Qualified isn't on your website's homepage!!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Bruce G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Easy to use, easy to configure, feature rich

Likeliness to Recommend

9 /10

What differentiates Qualified from other similar products?

The support and help by Qualified is unmatched. The product is very configurable to fit anyone's needs. Nothing better

What is your favorite aspect of this product?

Being able to filter out leads we did not want to engage

What do you dislike most about this product?

Nothing I like everything about it

What recommendations would you give to someone considering this product?

Understand what you are trying to accomplish and work with their team to configure it that way, do not be afraid to make changes in the system as needed

Pros

  • Unique Features
  • Efficient Service
  • Effective Service
  • Inspires Innovation

Garrett E.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

QUALIFIED IS THE TOTAL PACKAGE.

Likeliness to Recommend

10 /10

What differentiates Qualified from other similar products?

QUALIFIED DIFFERENTIATES ITSELF FROM SIMILAR PRODUCTS BY HAVING SUPERIOR INTEGRATIONS & A PERSONALIZED WORKFLOWS THAT HELPS INTERNAL STAKEHOLDERS WITH THEIR ROLES BUT IMPROVES THE CUSTOMER EXPERIENCE EXTERNALLY.

What is your favorite aspect of this product?

THER PERSONALIZED, REAL-TIME CONVERSATIONAL NATURE OF THE TOOL ALLOWS ME TO UNDERSTAND MY PROSPECT'S RESEARCHING HABITS & MEET THEM WHERE THEY'RE AT IN THEIR BUYER'S JOURNEY.

What do you dislike most about this product?

THIS PRODUCT HITS ALL THE KEY COMPONENTS OF A CONVERSATIONAL CHATBOT ACROSS OUR TEAMS.

What recommendations would you give to someone considering this product?

IF YOU'RE LOOKING FOR A CHATBOT & A WAY FOR YOUR REPS TO BECOME MORE STRATEGIC IN THEIR ENGAGEMENT WITH CUSTOMERS, QUALIFIED IS THE TOOL FOR YOU.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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