What is Qualified?
Zero in and engage instantly with your hottest visitors. Maximize conversion with live view, live chat, and voice calls.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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95 Likeliness to Recommend
1
Since last award
98 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+99 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Qualified?
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Other Integrations
Personalized Service
Leads Generation
Workflow Processing
Learning and Adaptability
Natural Language Processing
Intent Extraction
Artificial Intelligence Engine
Vendor Capability Ratings
Ease of IT Administration
Quality of Features
Availability and Quality of Training
Vendor Support
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Ease of Implementation
Business Value Created
Product Strategy and Rate of Improvement
Ease of Customization
Qualified Reviews
Payton B.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Aug 2024
Super product but can run into technical bumps
Likeliness to Recommend
What differentiates Qualified from other similar products?
Super amazing team for implementation and seamless handoff. The platform is easy to train on.
What is your favorite aspect of this product?
How easy it is to build and get going. We were live in half the time we anticipated.
What do you dislike most about this product?
Technical difficulties with connecting to our forms.
What recommendations would you give to someone considering this product?
Shop around and make sure you have the manpower to support the live chat feature before purchasing.
Pros
- Continually Improving Product
- Effective Service
- Inspires Innovation
- Caring
Kate M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Aug 2024
Robust product coupled with world-class support!
Likeliness to Recommend
What differentiates Qualified from other similar products?
Qualified has extremely robust features that set them apart, including Signals, Offers, and AI SDR. In addition to the strong features, Qualified provides world-class support. Our QSA, Danielle, is extremely knowledgeable, responsive, and strategic. Overall, Qualified is an outstanding product that is coupled with the best support!
What is your favorite aspect of this product?
AI SDR, Offers feature, and overall ease of use
What do you dislike most about this product?
There is nothing I dislike
What recommendations would you give to someone considering this product?
Highly recommend this product!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ahmet A.
- Role: Sales Marketing
- Industry: Education
- Involvement: End User of Application
Submitted Jul 2024
One of the good chatbot products!
Likeliness to Recommend
What differentiates Qualified from other similar products?
It is one of the goos chat product that helps you to book a meeting with leads via chat.
What is your favorite aspect of this product?
It does a pre-qualification and creates a meeting when you are not available at that moment!
What do you dislike most about this product?
Sometimes a bit slow with the integration with Salesforce.
What recommendations would you give to someone considering this product?
It is a good one with customer support :)
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing