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Qualified Logo Award Winner Product Badge
Qualified Logo Award Winner Product Badge
Qualified

Qualified

8.6 /10
Category
Qualified
8.6 /10

What is Qualified?

Zero in and engage instantly with your hottest visitors. Maximize conversion with live view, live chat, and voice calls.

Company Details


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Awards & Recognition

Qualified won the following awards in the Conversational AI category

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Qualified Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Qualified.

95 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Qualified?

0% Negative
2% Neutral
98% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 87

Other Integrations

90

Personalized Service

90

Leads Generation

88

Workflow Processing

87

Learning and Adaptability

86

Natural Language Processing

86

Intent Extraction

84

Artificial Intelligence Engine

84

Vendor Capability Ratings

Average 88

Ease of IT Administration

91

Quality of Features

90

Availability and Quality of Training

90

Vendor Support

89

Ease of Data Integration

88

Usability and Intuitiveness

88

Breadth of Features

88

Ease of Implementation

88

Business Value Created

87

Product Strategy and Rate of Improvement

85

Ease of Customization

83

Qualified Reviews

Payton B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Super product but can run into technical bumps

Likeliness to Recommend

9 /10

What differentiates Qualified from other similar products?

Super amazing team for implementation and seamless handoff. The platform is easy to train on.

What is your favorite aspect of this product?

How easy it is to build and get going. We were live in half the time we anticipated.

What do you dislike most about this product?

Technical difficulties with connecting to our forms.

What recommendations would you give to someone considering this product?

Shop around and make sure you have the manpower to support the live chat feature before purchasing.

Pros

  • Continually Improving Product
  • Effective Service
  • Inspires Innovation
  • Caring

Kate M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Robust product coupled with world-class support!

Likeliness to Recommend

10 /10

What differentiates Qualified from other similar products?

Qualified has extremely robust features that set them apart, including Signals, Offers, and AI SDR. In addition to the strong features, Qualified provides world-class support. Our QSA, Danielle, is extremely knowledgeable, responsive, and strategic. Overall, Qualified is an outstanding product that is coupled with the best support!

What is your favorite aspect of this product?

AI SDR, Offers feature, and overall ease of use

What do you dislike most about this product?

There is nothing I dislike

What recommendations would you give to someone considering this product?

Highly recommend this product!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ahmet A.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

One of the good chatbot products!

Likeliness to Recommend

10 /10

What differentiates Qualified from other similar products?

It is one of the goos chat product that helps you to book a meeting with leads via chat.

What is your favorite aspect of this product?

It does a pre-qualification and creates a meeting when you are not available at that moment!

What do you dislike most about this product?

Sometimes a bit slow with the integration with Salesforce.

What recommendations would you give to someone considering this product?

It is a good one with customer support :)

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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