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Qualified Logo Award Winner Product Badge
Qualified Logo Award Winner Product Badge
Qualified

Qualified

Composite Score
8.5 /10
CX Score
8.8 /10
Category
Qualified
8.5 /10

What is Qualified?

Zero in and engage instantly with your hottest visitors. Maximize conversion with live view, live chat, and voice calls.

Company Details


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Awards & Recognition

Qualified won the following awards in the Conversational AI category

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Qualified Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Qualified.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

95 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Qualified?

0% Negative
2% Neutral
98% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Personalized Service

89

Other Integrations

88

Workflow Processing

86

Leads Generation

86

Learning and Adaptability

84

Natural Language Processing

84

Artificial Intelligence Engine

83

Intent Extraction

83

Vendor Capability Ratings

Average 87

Quality of Features

89

Ease of IT Administration

89

Vendor Support

88

Availability and Quality of Training

88

Ease of Data Integration

87

Usability and Intuitiveness

87

Breadth of Features

87

Ease of Implementation

87

Business Value Created

86

Product Strategy and Rate of Improvement

85

Ease of Customization

81

Qualified Reviews

Jacob O.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Extremely useful software!

Likeliness to Recommend

10 /10

What differentiates Qualified from other similar products?

Great tool, and had the ability to really fine tune the routing capabilities so that website visitors where routed to the correct rep, or the backup if that first rep was unavailable.

What is your favorite aspect of this product?

Over all easy of use, and ability to quickly engage prospects and setup more meetings

What do you dislike most about this product?

I can't think of anything I did not like, it is a really useful tool

What recommendations would you give to someone considering this product?

It does take a lot of upfront time investment to get set up, and is built for teams to really utilize all the functionality

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Andrew M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2022

An exceptional partner for sales and marketing

Likeliness to Recommend

10 /10

What differentiates Qualified from other similar products?

Qualified has excellent customer service and the white glove onboarding truly set us up for success. Their new product Signals offers the best first party intent aggregation that I have seen on the market and the fact that it ties into a chatbot that does a great job of helping you identify leads on your website in your ICP. Very happy with Qualified.

What is your favorite aspect of this product?

There isn't a single feature that I love, but overall 'Experiences', which help guide leads on the website to the right people at the right time, is the core part of the product that makes it so effective. We have not tried Signals yet, but we can tell it will be powerful moving forward.

What do you dislike most about this product?

Without the great onboarding process, the creation of experiences could be overwhelming. However, the CS team took care of everything.

What recommendations would you give to someone considering this product?

The extra onboarding help is WORTH IT. Rachel Nielson helped us out and was incredible every step of the way.

Pros

  • Helps Innovate
  • Trustworthy
  • Respectful
  • Over Delivered

Derek G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Amazing/Needed for any SDR team

Likeliness to Recommend

10 /10

What differentiates Qualified from other similar products?

Qualified is slick, easy to understand, and makes capturing lead opportunities faster than ever

What is your favorite aspect of this product?

ability to balance multiple conversations and gain insight into what prospect is typing before they send it in the chat

What do you dislike most about this product?

nothing. amazing experience and helped me dramatically increase my chance of hitting my number and tracking opportunities from accounts getting website visits

What recommendations would you give to someone considering this product?

its an incredible tool and I strongly consider taking a demo if you have an SDR/BDR team that expects good website traffic from your Marketing team

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Qualified Comparisons

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