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Qualified Logo Award Winner Product Badge
Qualified Logo Award Winner Product Badge
Qualified

Qualified

8.6 /10
Category
Qualified
8.6 /10

What is Qualified?

Zero in and engage instantly with your hottest visitors. Maximize conversion with live view, live chat, and voice calls.

Company Details


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Awards & Recognition

Qualified won the following awards in the Conversational AI category

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Qualified Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Qualified.

95 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Qualified?

0% Negative
2% Neutral
98% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 87

Other Integrations

90

Personalized Service

90

Leads Generation

88

Workflow Processing

87

Learning and Adaptability

86

Natural Language Processing

86

Intent Extraction

84

Artificial Intelligence Engine

84

Vendor Capability Ratings

Average 88

Ease of IT Administration

91

Quality of Features

90

Availability and Quality of Training

90

Vendor Support

89

Ease of Data Integration

88

Usability and Intuitiveness

88

Breadth of Features

88

Ease of Implementation

88

Business Value Created

87

Product Strategy and Rate of Improvement

85

Ease of Customization

83

Qualified Reviews

Derek G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Amazing/Needed for any SDR team

Likeliness to Recommend

10 /10

What differentiates Qualified from other similar products?

Qualified is slick, easy to understand, and makes capturing lead opportunities faster than ever

What is your favorite aspect of this product?

ability to balance multiple conversations and gain insight into what prospect is typing before they send it in the chat

What do you dislike most about this product?

nothing. amazing experience and helped me dramatically increase my chance of hitting my number and tracking opportunities from accounts getting website visits

What recommendations would you give to someone considering this product?

its an incredible tool and I strongly consider taking a demo if you have an SDR/BDR team that expects good website traffic from your Marketing team

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mika A.

  • Role: Operations
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

In love - cannot live without it!

Likeliness to Recommend

10 /10

What differentiates Qualified from other similar products?

It is simple to set up, administer and maintain.

What is your favorite aspect of this product?

The Salesforce connection.

What do you dislike most about this product?

Price can be quite expensive.

What recommendations would you give to someone considering this product?

Speak to the team about any issues - they're all amazing and supportive.

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Inspires Innovation

Alex L.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Great tool for Sales & Marketing teams!

Likeliness to Recommend

9 /10

What differentiates Qualified from other similar products?

Better support, better marketing integrations

What is your favorite aspect of this product?

Top notch CS and implementation team

What do you dislike most about this product?

None, it has been a great experience.

What recommendations would you give to someone considering this product?

They're the leader in their market, and yoi'll have a great experience!

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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