What is Qualified?
Zero in and engage instantly with your hottest visitors. Maximize conversion with live view, live chat, and voice calls.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceQualified Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Qualified.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
95 Likeliness to Recommend
1
Since last award
98 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+99 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Qualified?
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Personalized Service
Other Integrations
Workflow Processing
Leads Generation
Learning and Adaptability
Natural Language Processing
Artificial Intelligence Engine
Intent Extraction
Vendor Capability Ratings
Quality of Features
Ease of IT Administration
Vendor Support
Availability and Quality of Training
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Ease of Implementation
Business Value Created
Product Strategy and Rate of Improvement
Ease of Customization
Also Featured in...
Qualified Reviews
Jacob O.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Extremely useful software!
Likeliness to Recommend
What differentiates Qualified from other similar products?
Great tool, and had the ability to really fine tune the routing capabilities so that website visitors where routed to the correct rep, or the backup if that first rep was unavailable.
What is your favorite aspect of this product?
Over all easy of use, and ability to quickly engage prospects and setup more meetings
What do you dislike most about this product?
I can't think of anything I did not like, it is a really useful tool
What recommendations would you give to someone considering this product?
It does take a lot of upfront time investment to get set up, and is built for teams to really utilize all the functionality
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Andrew M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2022
An exceptional partner for sales and marketing
Likeliness to Recommend
What differentiates Qualified from other similar products?
Qualified has excellent customer service and the white glove onboarding truly set us up for success. Their new product Signals offers the best first party intent aggregation that I have seen on the market and the fact that it ties into a chatbot that does a great job of helping you identify leads on your website in your ICP. Very happy with Qualified.
What is your favorite aspect of this product?
There isn't a single feature that I love, but overall 'Experiences', which help guide leads on the website to the right people at the right time, is the core part of the product that makes it so effective. We have not tried Signals yet, but we can tell it will be powerful moving forward.
What do you dislike most about this product?
Without the great onboarding process, the creation of experiences could be overwhelming. However, the CS team took care of everything.
What recommendations would you give to someone considering this product?
The extra onboarding help is WORTH IT. Rachel Nielson helped us out and was incredible every step of the way.
Pros
- Helps Innovate
- Trustworthy
- Respectful
- Over Delivered
Derek G.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Amazing/Needed for any SDR team
Likeliness to Recommend
What differentiates Qualified from other similar products?
Qualified is slick, easy to understand, and makes capturing lead opportunities faster than ever
What is your favorite aspect of this product?
ability to balance multiple conversations and gain insight into what prospect is typing before they send it in the chat
What do you dislike most about this product?
nothing. amazing experience and helped me dramatically increase my chance of hitting my number and tracking opportunities from accounts getting website visits
What recommendations would you give to someone considering this product?
its an incredible tool and I strongly consider taking a demo if you have an SDR/BDR team that expects good website traffic from your Marketing team
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing