What is Qualified?
Zero in and engage instantly with your hottest visitors. Maximize conversion with live view, live chat, and voice calls.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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95 Likeliness to Recommend
1
Since last award
98 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+99 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Qualified?
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Other Integrations
Personalized Service
Leads Generation
Workflow Processing
Learning and Adaptability
Natural Language Processing
Intent Extraction
Artificial Intelligence Engine
Vendor Capability Ratings
Ease of IT Administration
Quality of Features
Availability and Quality of Training
Vendor Support
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Ease of Implementation
Business Value Created
Product Strategy and Rate of Improvement
Ease of Customization
Qualified Reviews
Peter G.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2022
Great features with outstanding training
Likeliness to Recommend
What differentiates Qualified from other similar products?
It is much more robust for features and capabilities, and it integrates smoothly with Salesforce.
What is your favorite aspect of this product?
When a person is on our website, this tool pulls data from Salesforce so we know who the person is, what company they work for, and where they are in the sales funnel. This makes it easy for our SDRs who handle chat to provide a more personal experience.
What do you dislike most about this product?
Because it is so robust, it takes a fair amount of training to learn how to correctly use it to maximize results and ROI.
What recommendations would you give to someone considering this product?
It's a fantastic product that will help your business convert website traffic into leads and clients, especially if you use Salesforce as your CRM. However, because it is a very robust tool, you must put in time for multiple training sessions.
Pros
- Trustworthy
- Unique Features
- Effective Service
- Caring
Shaban C.
- Role: Operations
- Industry: Telecommunications
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2022
Game changer!!!
Likeliness to Recommend
What differentiates Qualified from other similar products?
The solution is levels above the competitors and the customer service is second to none.
What is your favorite aspect of this product?
The simplicity!
What do you dislike most about this product?
Hard to choose as everything is enjoyable and simple to understand.
What recommendations would you give to someone considering this product?
Make the jump!! It'll be an amazing decision.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Narinder S.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Feb 2022
Great Product so far !!!
Likeliness to Recommend
What differentiates Qualified from other similar products?
Qualified has definitely edge over similar products available
What is your favorite aspect of this product?
Ease of use and integration with AL
What do you dislike most about this product?
Sometime support takes excessive time to answer
What recommendations would you give to someone considering this product?
Want to see more features added quickly
Pros
- Enables Productivity
- Trustworthy
- Respectful
- Client's Interest First