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Qualified Logo Award Winner Product Badge
Qualified Logo Award Winner Product Badge
Qualified

Qualified

8.6 /10
Category
Qualified
8.6 /10

What is Qualified?

Zero in and engage instantly with your hottest visitors. Maximize conversion with live view, live chat, and voice calls.

Company Details


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Awards & Recognition

Qualified won the following awards in the Conversational AI category

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Qualified Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Qualified.

95 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Qualified?

0% Negative
2% Neutral
98% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 87

Other Integrations

90

Personalized Service

90

Leads Generation

88

Workflow Processing

87

Learning and Adaptability

86

Natural Language Processing

86

Intent Extraction

84

Artificial Intelligence Engine

84

Vendor Capability Ratings

Average 88

Ease of IT Administration

91

Quality of Features

90

Availability and Quality of Training

90

Vendor Support

89

Ease of Data Integration

88

Usability and Intuitiveness

88

Breadth of Features

88

Ease of Implementation

88

Business Value Created

87

Product Strategy and Rate of Improvement

85

Ease of Customization

83

Qualified Reviews

Peter G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Great features with outstanding training

Likeliness to Recommend

10 /10

What differentiates Qualified from other similar products?

It is much more robust for features and capabilities, and it integrates smoothly with Salesforce.

What is your favorite aspect of this product?

When a person is on our website, this tool pulls data from Salesforce so we know who the person is, what company they work for, and where they are in the sales funnel. This makes it easy for our SDRs who handle chat to provide a more personal experience.

What do you dislike most about this product?

Because it is so robust, it takes a fair amount of training to learn how to correctly use it to maximize results and ROI.

What recommendations would you give to someone considering this product?

It's a fantastic product that will help your business convert website traffic into leads and clients, especially if you use Salesforce as your CRM. However, because it is a very robust tool, you must put in time for multiple training sessions.

Pros

  • Trustworthy
  • Unique Features
  • Effective Service
  • Caring

Shaban C.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2022

Game changer!!!

Likeliness to Recommend

10 /10

What differentiates Qualified from other similar products?

The solution is levels above the competitors and the customer service is second to none.

What is your favorite aspect of this product?

The simplicity!

What do you dislike most about this product?

Hard to choose as everything is enjoyable and simple to understand.

What recommendations would you give to someone considering this product?

Make the jump!! It'll be an amazing decision.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Narinder S.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Great Product so far !!!

Likeliness to Recommend

9 /10

What differentiates Qualified from other similar products?

Qualified has definitely edge over similar products available

What is your favorite aspect of this product?

Ease of use and integration with AL

What do you dislike most about this product?

Sometime support takes excessive time to answer

What recommendations would you give to someone considering this product?

Want to see more features added quickly

Pros

  • Enables Productivity
  • Trustworthy
  • Respectful
  • Client's Interest First

Most Popular Qualified Comparisons

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