What is Qualtrics CoreXM?
One platform for all your X-data. Lay the right foundation for managing your stakeholder experiences. From customer insights to market segmentation to concept testing, Qualtrics CoreXM is the single solution for all of your experience data.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
83 Likeliness to Recommend
97 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+79 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Qualtrics CoreXM?
Pros
- Trustworthy
- Fair
- Performance Enhancing
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Branching and Logic
Questionnaire Design/Survey Builder
Collaboration
APIs and Integration
Multi-Channel Distribution
Customizable Branding
Templates & Question Library
Role and User Management
Mobile Support
3rd-Party Integrations
Data Analysis and Visualization
Vendor Capability Ratings
Ease of Implementation
Vendor Support
Breadth of Features
Ease of Data Integration
Business Value Created
Usability and Intuitiveness
Availability and Quality of Training
Quality of Features
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Customization
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Qualtrics CoreXM Reviews
Divya J.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2023
Free to use, easy implementation
Likeliness to Recommend
What differentiates Qualtrics CoreXM from other similar products?
Ability to get customer feedback through an embedded survey within web apps
What is your favorite aspect of this product?
Customization, branding and API integration
What do you dislike most about this product?
There's no way to transfer admin support once an existing admin quits the company
What recommendations would you give to someone considering this product?
Sort your admin settings right when you implement this application. I highly recommend using a generic email address rather than an individual email ID, considering the inability to transfer admin rights d permissions if that person quits
Pros
- Helps Innovate
- Unique Features
- Reliable
- Performance Enhancing
Harry M.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Aug 2023
Fantastic Brand Intelligence Features
Likeliness to Recommend
What differentiates Qualtrics CoreXM from other similar products?
Whats shine with the tool is the brand intelligence features. The tool helps you to understand how your business is perceived. You are also able to know where your week points so that you can address them. With the tool you are able to achieve a high customer retention rate.
What is your favorite aspect of this product?
Best thing with the tool is the survey features. You are able to generate different templates to allow you conduct survey from different niche. The tool integrates well with all statistical and visualization tools for secondary data manipulation.
What do you dislike most about this product?
I feel that the tool would be more great if it had a standard data analytic tool. You need a third party.
What recommendations would you give to someone considering this product?
To change the way you conduct your business survey, consider the tool. Its worth the investment.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Paul k.
- Role: Finance
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2023
A great product.
Likeliness to Recommend
What differentiates Qualtrics CoreXM from other similar products?
Qualtrics corexm is the best analytic tool. It's intuitive drag and drop interface is what stands out from the rest.
What is your favorite aspect of this product?
Qualtrics corexm has amazing features and capabilities like feedback collection and concept testing which helps to generate sales insights and optimize product prices through analysis of customer experiences in real time. The platform empowers organizations to run market researches projects and generate high quality insights faster.
What do you dislike most about this product?
Qualtrics corexm is easy to use and i can't think of any dislikes.
What recommendations would you give to someone considering this product?
Qualtrics corexm is a nice product that enables you to complete research projects inhouse without the reliance of slow out sourced vendors. I would highly recommend it.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
