What is Quickbooks Online?
Freedom to work across all your devices. Access QuickBooks from PC, Mac, smartphone, and tablet.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
1
Since last award
88 Plan to Renew
1
Since last award
78 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+76 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Quickbooks Online?
Pros
- Reliable
- Transparent
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Accounts Receivable Invoicing
General Ledger Chart of Accounts
Cost Revenue Tracking
Expense Management
Accounts Payable Purchase Orders
Reconciliation
Project Accounting
Cash Flow Management
Dashboards, Analytics and Reporting
Integration APIs
Budgeting Forecasting
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Business Value Created
Ease of IT Administration
Breadth of Features
Quality of Features
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Quickbooks Online Reviews
Pablo M.
- Role: Finance
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2021
Good option for small businesses, easy to install
Likeliness to Recommend
What differentiates Quickbooks Online from other similar products?
How easy is the installation, and mantinance. Is easy to use and thats is an incredible advantage to your team, because they need ess time to know how to start to use it. Of course theres things could be better, but when you but everything in balance theres a good option.
What is your favorite aspect of this product?
The integrity, and how easy is the interaction and learning process.
What do you dislike most about this product?
Theres a few possibilities to customize the software but theres is a caracteristcs of this kind of softwares. It focus for small business and covers the general process of every business.
What recommendations would you give to someone considering this product?
Befoure you choose this program or any other option. Make a list of your main requirements and need then compare the functionalities of this software and if this fits ok with that list, then feel free to choose thus product because you will find a good tool to boost your business.
Pros
- Reliable
- Efficient Service
- Effective Service
- Saves Time
Cons
- Commodity Features
Gina D.
- Role: C-Level
- Industry: Construction
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2021
Easy to use, 25+ year user.
Likeliness to Recommend
What differentiates Quickbooks Online from other similar products?
I started with Quickbooks 25 years ago - I found it much easier to learn and use than another accounting software. It's really easy to use and they have a good help section if you need it.
What is your favorite aspect of this product?
I started with Quickbooks 25 years ago. I like how you can add receipts on your phone and attach a picture of the bill. Like that the software connects with bank accounts, paypal, square and automatically downloads your transactions. Balancing is much easier.
What do you dislike most about this product?
I don't like the increase in price over the desktop version. The search feature is useless. It's hard to find a transaction with the online version. The desktop version is a lot better. It would be nice to see an improved CRM connection to this product. App integration appears to be limited.
What recommendations would you give to someone considering this product?
Definitely worth looking at. Easy to use.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Anthony O.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2021
Good product! Easy to use and very affordable.
Likeliness to Recommend
What differentiates Quickbooks Online from other similar products?
QuickBooks offers an off the self solution that can be customized to suite the vendors needs. The solution is easy to use and cost effective.
What is your favorite aspect of this product?
The ease of use
What do you dislike most about this product?
The ability to create more customized repoting.
What recommendations would you give to someone considering this product?
Give it a try and see if it suites your needs.
Pros
- Altruistic
- Continually Improving Product
- Reliable
- Performance Enhancing
