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Intuit

Quickbooks

Composite Score
8.3 /10
CX Score
8.5 /10
Category
Quickbooks
8.3 /10

What is Quickbooks?

QuickBooks helps keep everything organized in one place. And, if you have an accountant, share your books for seamless collaboration.

Company Details


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Quickbooks Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

92 Plan to Renew

83 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
98%
Negotiation and Contract:
100%
Conflict Resolution:
100%
Strategy & Innovation:
95%
Service Experience:
100%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Quickbooks?

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0% Negative
0% Neutral
100% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 87

Automation of Invoicing

90

Reporting and Analytics

88

Compliance and Security

87

Multiple Points of Payment

85

ERP Integration

85

Customer Portal

77

Customization and Scalability

75

Dispute Resolution

75

Vendor Capability Ratings

Average 85

Ease of Implementation

92

Ease of IT Administration

90

Availability and Quality of Training

88

Ease of Data Integration

87

Usability and Intuitiveness

87

Business Value Created

87

Product Strategy and Rate of Improvement

85

Quality of Features

83

Vendor Support

81

Ease of Customization

79

Breadth of Features

79

Quickbooks Reviews

Piyush N.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

"Quick" as the name suggests.

Likeliness to Recommend

9 /10

What differentiates Quickbooks from other similar products?

UI and its simple yet geat audit trail feature

What is your favorite aspect of this product?

Loads of features and reports

What do you dislike most about this product?

cannot export data to my desired format sometimes.

What recommendations would you give to someone considering this product?

Better than others because it has a lot of features

Pros

  • Reliable
  • Performance Enhancing
  • Inspires Innovation
  • Fair

Minaxi G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

User Friendly

Likeliness to Recommend

10 /10

What differentiates Quickbooks from other similar products?

Its easy to navigate interface and accessing data from any device.

What is your favorite aspect of this product?

Integrating with different third party apps including Shopify and PayPal help in growing the business with ease.

What do you dislike most about this product?

For users who need advanced features QuickBooks can get complex.

What recommendations would you give to someone considering this product?

As a beginner, Use it and you will feel the change.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Bharat T.

  • Role: Finance
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Professional Finance Management Software

Likeliness to Recommend

9 /10

What differentiates Quickbooks from other similar products?

Customizing invoices, reports and dashboards is easy for beginner as well.

What is your favorite aspect of this product?

Its powerful functionality and simple user friendly interface which can be easily used with minimal accounting experience.

What do you dislike most about this product?

Sometimes I face some performance issues which is quite normal in these type of software.

What recommendations would you give to someone considering this product?

Ensure that it can handle your specific tax and compliance requirements.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
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