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Raiser's Edge NXT Logo
Raiser's Edge NXT Logo
Blackbaud, Inc

Raiser's Edge NXT

Composite Score
6.9 /10
CX Score
7.1 /10
Category
Raiser's Edge NXT
6.9 /10

What is Raiser's Edge NXT?

Discover Blackbaud Raiser’s Edge NXT—the first truly comprehensive cloud-based fundraising and donor management solution built specifically for nonprofits and the entire social good community. Learn how to drive your fundraising efforts, connect your organization, and work smarter and faster with Blackbaud Raiser’s Edge NXT.

Company Details


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Raiser's Edge NXT Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Raiser's Edge NXT.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Raiser's Edge NXT?

5% Negative
20% Neutral
75% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Enables Productivity
  • Reliable

Feature Ratings

Average 83

Donor Contact Information

90

Top Prospects

87

Donation Accounting and Tracking

87

Donation Processing

87

Metric and Reporting

86

Campaign Tracking

84

Donation Receipts

84

At Risk Donors

80

Untapped Donation Potential Analysis

80

Bulk Email Campaigns

75

Supporter Leads

72

Vendor Capability Ratings

Average 82

Business Value Created

89

Quality of Features

86

Breadth of Features

85

Usability and Intuitiveness

84

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

81

Ease of IT Administration

77

Ease of Implementation

76

Ease of Customization

75

Vendor Support

70

Ease of Data Integration

58

Raiser's Edge NXT Reviews

Stephanie B.

  • Role: Industry Specific Role
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Wonderful product, but pricey!

Likeliness to Recommend

7 /10

What differentiates Raiser's Edge NXT from other similar products?

RE allows us to build constituent profiles and track relevant data. Constituents can be sorted into groups and communicate with channels.

What is your favorite aspect of this product?

My favorite aspect is how much this program can do, it's just endless opportunities and things to learn every day.

What do you dislike most about this product?

The price.

What recommendations would you give to someone considering this product?

I wish this could be more cost effective, especially for smaller schools. We have a large database because we are old - but are still a relatively small liberal arts catholic school. The cost is too high for our budget.

Pros

  • Performance Enhancing
  • Security Protects
  • Continually Improving Product
  • Reliable

Simone R.

  • Role: C-Level
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Rightly deserves its best on the marker reputation

Likeliness to Recommend

10 /10

What differentiates Raiser's Edge NXT from other similar products?

It has everything you could need all in one place. We are constantly discovering new functionality.

What is your favorite aspect of this product?

It is a WYSIWYG product - extremely intuiative.

What do you dislike most about this product?

Just the cost!

What recommendations would you give to someone considering this product?

Spend time with Blackbaud people to let them explain all the functionality and do contact other users too.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Caring

Padam S.

  • Role: Consultant
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

This is a such a delightful product to use.

Likeliness to Recommend

10 /10

What differentiates Raiser's Edge NXT from other similar products?

The main difference that I found or I would rather say unique to the Raiser's Edge is that it has this incredibly powerful analytics and this helps us track growth and decline in donations and the number of donors.

What is your favorite aspect of this product?

My favorite aspect of this product has to be the ease to use and the much time it saves in comparison to its competitor. The interface is easily navigatable and the information generated is so quick with no additional effort required to little to finalize the report.

What do you dislike most about this product?

I do not have anything as of now that I dislike but will continually keep looking for it.

What recommendations would you give to someone considering this product?

If you are in not for profit organization and need a tool to manage funds and donations than this is the software that will save you tons of time. This will increase your efficiency and save money.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Inspires Innovation
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