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RealVNC Connect Logo
RealVNC Connect Logo
RealVNC Ltd

RealVNC Connect

Composite Score
7.9 /10
CX Score
8.3 /10
Category
RealVNC Connect
7.9 /10

What is RealVNC Connect?

RealVNC Connect is a secure remote access software that securely accesses and manages any device, from anywhere. With high-quality remote access, RealVNC Connect allows you to securely access and operate your devices with a connection so responsive it feels like you’re sitting right in front of them. RealVNC Connect is fully configurable out of the box. Granular control over your setup means you can customize it to meet your specific needs and use cases.

Company Details


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Awards & Recognition

RealVNC Connect won the following awards in the Remote Support category

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RealVNC Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on RealVNC Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

91 Plan to Renew

Up 1
Since last award

82 Satisfaction of Cost Relative to Value

Up 2
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
97%
Negotiation and Contract:
94%
Conflict Resolution:
95%
Strategy & Innovation:
95%
Service Experience:
97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love RealVNC Connect?

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0% Negative
0% Neutral
100% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Inspires Innovation

Feature Ratings

Average 82

Remote Control

89

Remote Support

88

Role-Based Access Controls

83

Intelligence Reports

83

Audit Management

81

Web & Desktop Conferencing

81

Augmented Reality Remote Assistance

80

Attended and Unattended Remote Access

79

Real User Monitoring

76

Discovery

72

Vendor Capability Ratings

Average 80

Ease of Data Integration

84

Ease of IT Administration

84

Vendor Support

83

Breadth of Features

83

Ease of Implementation

81

Quality of Features

81

Usability and Intuitiveness

79

Business Value Created

79

Availability and Quality of Training

78

Product Strategy and Rate of Improvement

74

Ease of Customization

73

RealVNC Connect Reviews

Sydney H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

VNC is an Effective Remote Management Tool

Likeliness to Recommend

9 /10

What differentiates RealVNC Connect from other similar products?

Setting up VNC was simple. Once the client-side configuration is complete, the connection will always be available on the launcher. I can establish a connection almost instantly and with no assistance from the user. When I use VNC in a private remote session, I appreciate the convenient access to keyboard shortcuts and other features that I find on the toolbar.

What is your favorite aspect of this product?

I remotely manage a headless warehouse PC using VNC. The workers at the warehouse would rather have IT take care of the PC than take on the responsibility of customizing it for their requirements. Since nobody uses that computer often, I need full remote access to its features.

What do you dislike most about this product?

In my experience, ConnectWise provided superior remote system information and management. My current version of VNC seems to be missing some of the features that would make it ideal for remote management, logistics, inventories, and information. This may be because it was developed with managed service providers in mind.

What recommendations would you give to someone considering this product?

I have the flexibility to see anything on any of the monitors. In comparison to cooked beans at a barbecue, it can withstand reboots without losing its connection. You may not have realized how much you relied on VNC until it was gone. It's a huge time saver for remote administration, particularly on headless PCs. VNC is more streamlined than ConnectWise, which I've used.

Pros

  • Helps Innovate
  • Enables Productivity
  • Efficient Service
  • Fair

Marc B.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Simple, fast and cheap remote access software

Likeliness to Recommend

9 /10

What differentiates RealVNC Connect from other similar products?

The app is straightforward to download and install, I was able to connect to the office network from my home PC in a few minutes.

What is your favorite aspect of this product?

Very easy to set up, very quick connection, and very good price compared to others out there.

What do you dislike most about this product?

I am still in the process of exploring the power of VNC Connect and have not found any significant negative aspects with connectivity and speed.

What recommendations would you give to someone considering this product?

Seriously so easy to use and makes working from home easier and connecting to my work computer. Great remote access for a fraction of the cost of others.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Aakrista P.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Reliable and easy remote access

Likeliness to Recommend

8 /10

What differentiates RealVNC Connect from other similar products?

VNC Connect does not utilize heavy CPU usage/resources and is quite easy to get started once the setup is done. Also, there is not much lag when accessing the remote computer when using VNC Connect.

What is your favorite aspect of this product?

File transfer and ease of use

What do you dislike most about this product?

The setup process can be a little tricky for some people.

What recommendations would you give to someone considering this product?

It's good software for the purpose it is built for. Just make sure to understand the setup process before buying it.

Pros

  • Enables Productivity
  • Reliable
  • Performance Enhancing
  • Effective Service

Most Popular RealVNC Connect Comparisons

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