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RelativityOne Logo Award Winner Product Badge
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Relativity

RelativityOne

Composite Score
8.2 /10
CX Score
8.3 /10
Category
RelativityOne
8.2 /10

What is RelativityOne?

Relativity brings the entire e-discovery process together in one extensible platform, connected to your organization’s most sensitive data—and supported by the community of experts you need to untangle it all. With the latest in advanced searching and analytics, machine learning, and visualizations all built in, Relativity is your complete platform for organizing data, discovering the truth, and acting on it.

Company Details


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Awards & Recognition

RelativityOne won the following awards in the eDiscovery category

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RelativityOne Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on RelativityOne.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

82 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
92%
Negotiation and Contract:
85%
Conflict Resolution:
89%
Strategy & Innovation:
94%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love RelativityOne?

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0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Includes Product Enhancements
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Review

90

Data Analysis and Visualization

88

Email Threading

87

Native Format

87

Optical Character Recognition

86

Tagging Metadata and Organization

85

Classification and Data Parsing

84

Annotations

84

Legal Hold

83

Chain of Custody Preservation

82

Audio Transcription

81

Vendor Capability Ratings

Average 82

Quality of Features

87

Usability and Intuitiveness

86

Breadth of Features

85

Business Value Created

85

Product Strategy and Rate of Improvement

84

Ease of Data Integration

84

Vendor Support

82

Availability and Quality of Training

80

Ease of Customization

80

Ease of Implementation

78

Ease of IT Administration

76

RelativityOne Reviews

Kostantino A.

  • Role: Information Technology
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

A stable in doc review

Likeliness to Recommend

8 /10

What differentiates RelativityOne from other similar products?

Nothing major, maybe a slightly better interface and being in this category for a long time.

What is your favorite aspect of this product?

Email threading is well done

What do you dislike most about this product?

I found it more difficult when dealing with administrator sections.

What recommendations would you give to someone considering this product?

Consider using a third party instead of having your own instance.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Includes Product Enhancements
  • Reliable

Cons

  • Less Generous
  • Security Frustrates

Miricke L.

  • Role: Industry Specific Role
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

User-friendly platform that enhances workflows.

Likeliness to Recommend

10 /10

What differentiates RelativityOne from other similar products?

Cloud-Native Platform: RelativityOne is fully cloud-based, which means it offers flexibility and scalability that on-premise systems can’t match. It provides a secure, centralized environment for managing data, without the need for complex infrastructure management, making it easier for firms to scale as cases grow. Powerful AI and Analytics: RelativityOne integrates advanced machine learning and AI capabilities, like Active Learning and Analytics. These tools help automate and speed up the document review process by suggesting which documents are most relevant, reducing the overall review time and improving accuracy.

What is your favorite aspect of this product?

My favorite aspect of Prevail is its strong focus on security and privacy without compromising usability. It’s impressive how the platform ensures end-to-end encryption and zero-knowledge security while still being user-friendly enough for professionals to use effectively. For industries where confidentiality is paramount—like legal or financial sectors—it offers peace of mind, knowing that sensitive data is protected at every step. Plus, the ability to control data retention and ensure automatic deletion is a standout feature for compliance-driven environments.

What do you dislike most about this product?

One potential downside of Prevail, especially for some users, is that it’s highly specialized—meaning it’s designed primarily for industries with strict security and compliance needs (like legal and financial sectors). This could make it less appealing or practical for general-purpose communication or teams in other industries that don’t require the same level of security and encryption. For a more casual user, it might feel like overkill or too focused on features that aren’t necessary for their use case.

What recommendations would you give to someone considering this product?

Prevail excels in environments where data security and privacy are top priorities. If your team or organization deals with highly sensitive information (such as legal, financial, or medical data), this platform’s end-to-end encryption and compliance with industry regulations like HIPAA and GDPR make it an excellent choice. If you don’t need these advanced security features, you might want to explore other communication platforms that are less specialized. Assess the Compliance Requirements: If you're in a regulated industry, Prevail’s features around audit trails, granular data control, and secure document sharing could be huge advantages.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Rushabh L.

  • Role: Consultant
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Very Easy to use and user friendly ! Fabulous!

Likeliness to Recommend

10 /10

What differentiates RelativityOne from other similar products?

User Interface is very good. Easy too use. Well known product in the market.

What is your favorite aspect of this product?

Technology Assisted Review Structured Analytics Review Center

What do you dislike most about this product?

Email Threading its having very deep concepts and Near Duplication

What recommendations would you give to someone considering this product?

Easy to use Well known product Top notch all the Law Firm using this product and prefers to use this products across the world

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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