What is Replicon Polaris PSA?
Replicon’s PSA enables professional services organization to gain complete control over their business performance and profitability.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
89 Plan to Renew
78 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Replicon Polaris PSA?
Pros
- Enables Productivity
- Trustworthy
- Efficient Service
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobile Access
Expense Detail Tracking
Billing
Time Management
Team Collaboration
Project Management
Business Process Analysis (BPA)
Reporting
Resource Management
Vendor Capability Ratings
Ease of Data Integration
Usability and Intuitiveness
Ease of Implementation
Breadth of Features
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Business Value Created
Quality of Features
Ease of Customization
Replicon Polaris PSA Reviews
Margaret A.
- Role: C-Level
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2022
Great Product for tracking Employee time
Likeliness to Recommend
What differentiates Replicon Polaris PSA from other similar products?
In use by Major Firms, as a consultant, I don't have to re-learn anything.
What is your favorite aspect of this product?
Reports at Employee / Task Level
What do you dislike most about this product?
Some changes over time need to be looked at, such as when an employee moves internally
What recommendations would you give to someone considering this product?
Make sure the roles and tasks are clearly defined.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Alexis Eugenio M.
- Role: Information Technology
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Mar 2022
Good for what it is not so good for what we need
Likeliness to Recommend
What differentiates Replicon Polaris PSA from other similar products?
Ease to use
What is your favorite aspect of this product?
Simple and robust
What do you dislike most about this product?
Limited features for our specific needs
What recommendations would you give to someone considering this product?
Does everything that promises
Pros
- Effective Service
- Trustworthy
- Saves Time
- Respectful
Cons
- Less Reliable
Rajiv A.
- Role: Operations
- Industry: Engineering
- Involvement: End User of Application
Submitted Jan 2022
We quite like Replicon but it is very expensive
Likeliness to Recommend
What differentiates Replicon Polaris PSA from other similar products?
Never tried any other product
What is your favorite aspect of this product?
Overall quality and ease of use
What do you dislike most about this product?
Price and sometimes it may be complicated to do special reports
What recommendations would you give to someone considering this product?
This is a great product and should fit most industries
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Cons
- Less Generous
- Less Friendly Negotiation