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Retool

Retool

Composite Score
7.9 /10
CX Score
8.3 /10
Category
Retool
7.9 /10

What is Retool?

Retool is a low-code platform that offers the ease of visual programming with the power and flexibility of real code. With Retool, you can stop wrestling with UI libraries, hacking together data sources, and figuring out access controls. Retool is the fast way to build your own custom internal tools and apps that move your business forward.

Company Details


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Retool Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
98%
Negotiation and Contract:
100%
Conflict Resolution:
92%
Strategy & Innovation:
94%
Service Experience:
98%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Retool?

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0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 83

Backend Coding and Scripting

97

Application Security

92

Cross-Platform Deployment

91

GUI Application Designer

88

Audit Trail

88

Vendor Community and Marketplace

87

Application Inventory and Dashboard

85

End to End Lifecycle Management

84

ALM Integration

84

Role-Based Access Management

83

Templates

82

Vendor Capability Ratings

Average 81

Ease of Implementation

89

Ease of IT Administration

89

Ease of Customization

87

Breadth of Features

85

Ease of Data Integration

84

Business Value Created

82

Product Strategy and Rate of Improvement

82

Usability and Intuitiveness

80

Vendor Support

75

Quality of Features

73

Availability and Quality of Training

72

Retool Reviews

Cyril S.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

Effective and data focused

Likeliness to Recommend

8 /10

What differentiates Retool from other similar products?

Retool is highly data focused and allows you create dashboards and control accesses. My organization is able to tweak and create dashboards to provide solutions instead of onboarding other platforms to solve that problem. This in turn helps us save cost.

What is your favorite aspect of this product?

Being able to create dashboards and integrate with external providers.

What do you dislike most about this product?

It can be very slow, especially when querying large data.

What recommendations would you give to someone considering this product?

Pretty good platform for a small organization.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Mansi K.

  • Role: Consultant
  • Industry: Electronics
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2025

Great product

Likeliness to Recommend

9 /10

What differentiates Retool from other similar products?

By its highly customizable drag-and-drop interface, which allows its users to build internal tools quickly without having heavy coding. It integrates seamlessly with databases, APIs and third party services, providing easier connection and management of data from different systems compared with many other platforms.

What is your favorite aspect of this product?

My favorite aspect is its drag-and-drop interface, which allows its users to build internal tools quickly without having heavy coding. It integrates seamlessly with databases, APIs and third party services, providing easier connection and management of data from different systems compared with many other platforms.

What do you dislike most about this product?

One major drawback is that it is rather overwhelming for newcomers because of sheer number of features. It may take sometime to fully understand how to use all the tools well.

What recommendations would you give to someone considering this product?

I'd say go for it if you need to build custom internal tools or dashboards quickly. It's really useful if your team works with multiple data sources or APIs.

Pros

  • Helps Innovate
  • Altruistic
  • Acts with Integrity
  • Continually Improving Product

Cons

  • Vendor Friendly Policies
  • Charges for Enhancements

Ramgopal V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Best LCD Platform for Quick Development of Apps

Likeliness to Recommend

9 /10

What differentiates Retool from other similar products?

The platform serves as our focal point when discussing digital transformation. In addition, we can quickly prototype several apps to see if our company needs them. If a project is properly structured, low code can help it be completed more quickly. I found that using Retool made it easier for me to design applications quickly, especially for mobile devices.

What is your favorite aspect of this product?

The application lifecycle management of the platform is great, particularly with its CI/CD capabilities. It offers excellent learning pathways and documentation, making learning simple and accessible to everybody. With a few pre-made connections, Retool may be integrated with a wide range of other systems and databases. It is always actively pushing new tools and working through the forum to collaborate with all of the members. It features a sizable community with several forging components where we can quickly acquire answers.

What do you dislike most about this product?

Smaller clients should not utilize it since they are not prepared to pay a significant amount to the server. I've had some problems with header injection. I believe that open support cases are not thoroughly resolved by support personnel.

What recommendations would you give to someone considering this product?

I would gladly suggest this program since it allows me to work on many apps with ease and saves me a ton of time. Retool has excellent usability. It keeps up with the rate at which business and technology are changing.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Unique Features
  • Efficient Service

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