What is Revel?
Revel’s point of sale and business management platform provides a native cloud technology solution that helps restaurants and retailers deliver a better customer experience, diversify revenue streams, and scale their businesses with ease. Revel has been deployed at tens of thousands of customer locations, and is designed for the needs of growing chains. Revel is committed to client success and strives to be a people-first business, leading with integrity and transparency.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceRevel Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Revel.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
100 Plan to Renew
88 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Revel?
Pros
- Continually Improving Product
- Reliable
- Respectful
- Client Friendly Policies
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Employee Mobile
Sales Transactions
Analytics and Reporting
PCI and EMV Compatible
Inventory Control
Customer Account Management
Loyalty Program
Online Integrations Web Store
Employee Management
Cash Register Point of Purchase Devices
Pricing Promotions
Vendor Capability Ratings
Business Value Created
Availability and Quality of Training
Ease of Implementation
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Quality of Features
Vendor Support
Ease of Data Integration
Also Featured in...
Revel Reviews
Hideo A.
- Role: Sales Marketing
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Oct 2021
Known drives ambition for restaurants and retailer
Likeliness to Recommend
What differentiates Revel from other similar products?
One of revel's greatest strengths is its wide variety of integrations, allowing users to personalize their experience. You can integrate accounting and payroll software, such as Gusto, or even industry-specific applications, such as Bark Membership POS. Revel also offers multiple mobile applications. With the Revel Systems app, you can receive payments from anywhere, and with the Revel Systems app, your customers can place orders or participate in your loyalty program. Both can be downloaded from the Google Play and Apple app stores.is best known driving restaurant and retail ambition and remains a smart choice for online retailers and busine
What is your favorite aspect of this product?
Small and growing businesses Customers who want intuitive software Users who want to personalize their experience with integrations Restaurant owners
What do you dislike most about this product?
Companies that want to use other POS systems Companies looking for the best offer Large companies that could benefit from higher trade prices
What recommendations would you give to someone considering this product?
Thanks in part to its large ecosystem of apps, it allows for serious customization with its integrations. Its features go beyond basic credit card processing as well, especially if you opt for a registry or restaurant plan. Your plan of record, for example, can manage inventory, create a customer loyalty program, and more.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Kiara G.
- Role: Operations
- Industry: Engineering
- Involvement: End User of Application
Submitted Jun 2021
Its structure is stable.
Likeliness to Recommend
What differentiates Revel from other similar products?
Its intuitive software and multiple functions are easily adapted to the required job.
What is your favorite aspect of this product?
Transactions with the POS for iPad are fast.
What do you dislike most about this product?
We have good experience working with Revel Systems POS.
What recommendations would you give to someone considering this product?
The solution to speed up your processes is in Revel Systems POS.
Pros
- Reliable
- Enables Productivity
- Unique Features
- Respectful
ankit p.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2021
Easy to use and cheap
Likeliness to Recommend
What differentiates Revel from other similar products?
It is very easy to learn and has a no learning curve. Thanks to its intuitive controls, usually little training is required to use it.
What is your favorite aspect of this product?
It is easy to set up and has a really smooth user interface. It also has mobile support which makes it easier to control this system. One doesn't have to fidget with buttons continuously to use it and instead can control it with mobile from far away.
What do you dislike most about this product?
It has very limited functions and shows very limited data.It looks like they have cut down many features just to make platform easy to use. Also, its customer support is frustrating and usually doesn't solve problem.
What recommendations would you give to someone considering this product?
If you don't want care about business analytics and only want easy to use software, I would recommend this. However,if you are more geared towards research, there are better options available.
Pros
- Transparent
- Security Protects
- Enables Productivity
- Includes Product Enhancements
Cons
- Less Effective Service
- Less Friendly Negotiation
- Leverages Incumbent Status
