Revver Customer Reviews 2024

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Revver

Composite Score

8.5 /10

CX Score

8.8 /10

36 Reviews Write a Review

What is Revver?

Revver (formerly eFileCabinet) empowers businesses to reinvent their most common processes to be more efficient. Offering both cloud and on-premise platforms, Revver is document management software that provides businesses with intelligent organization, workflow automation, secure file-sharing, and eSignature requests, all on one platform. Businesses never have to worry about losing documents, wasting time, or keeping compliant. Revver is accessible via web browser and a desktop app.

Company Details

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Awards & Recognition

Revver won the following awards in the Document Management category

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6 Top Rated Capabilities

7 Top Rated Features

2024

2023 Data Quadrant Gold Medalist

2023

5 Top Rated Capabilities

7 Top Rated Features

2023

1 Top Rated Capabilities

4 Top Rated Features

2022

2021 Data Quadrant Gold Medalist

2021

Revver Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Revver.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

4
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Revver?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 88

Document Hosting

Security and Access Control

Publication Workflow

Searchability

Metrics and Reporting

Access Tracking

Check Out Check in

Document Sharing

Editor Functions

Indexing and Classification

Version Control

Vendor Capability Ratings

Average 88

Ease of Implementation

Quality of Features

Ease of IT Administration

Business Value Created

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization

Vendor Support

Availability and Quality of Training

Breadth of Features

Product Strategy and Rate of Improvement

Revver Reviews

Nderu M.

Role: Finance
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

Perfect Document Management Software

Likeliness to Recommend

9 /10

What differentiates Revver from other similar products?

When it comes to document management, eFileCabinet offers amazing features. It's highly secure and scaling is guaranteed

What is your favorite aspect of this product?

First eFileCabinet is affordable. I like that eFileCabinet is flawless to use It's highly secure It's easy to scale when need be

What do you dislike most about this product?

I have had no bad experiences using eFileCabinet

What recommendations would you give to someone considering this product?

This is a perfect tool for document management. It's secure, scalable, and affordable

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Ann M. F.

Role: Operations
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2022

Documents can be saved in an organized secure way

Likeliness to Recommend

10 /10

What differentiates Revver from other similar products?

LOVE that everything is saved in the cloud securely and accessible as needed for back up to other systems we have in place. It's a great companion format to our digital asset (image) product

What is your favorite aspect of this product?

Ease of set up and training Searchability works perfectly

What do you dislike most about this product?

As noted earlier, sometimes the drag and drop doesn't work or is slow, and then you have to upload dox one at a time.

What recommendations would you give to someone considering this product?

Make sure you set up a governance or protocols for files and naming so that files are easily searchable and retrievable.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Jennifer M.

Role: Operations
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2020

Customers found it hard to use.

Likeliness to Recommend

6 /10

What differentiates Revver from other similar products?

It has alot of functions in one software versus paying for 5 different softwares to do the same thing

What is your favorite aspect of this product?

The workflow

What do you dislike most about this product?

The customers found it very hard to navigate and did not like it.

What recommendations would you give to someone considering this product?

Make sure that your customers will be able to work this product. I wasted a lot of time on the phone with customers explaining it.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Latest Research

Revver

What is Revver?

Company Details

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Awards & Recognition

2023 Data Quadrant Gold Medalist

2021 Data Quadrant Gold Medalist

Revver Ratings

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

4 Since last award

Emotional Footprint Overview

+99 Net Emotional Footprint

How much do users love Revver?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Document Hosting Centralized hosting of electronic documents, allowing the ability for contributors to upload to a secure area.

Security and Access Control Securing of electronic documents from unauthorized access and the ability to assign access to specific users or user groups.

Publication Workflow Workflow capability that routes documents across defined roles in the publication process, either for review, editing, publication, etc.

Searchability DMSes generally allow for the ability to conduct searches on document content.

Metrics and Reporting This feature enables the DMS administrator to produce reports on the DMS, such as document volumes, document access, publication trends, etc.

Access Tracking The tracking of document access, including who had opened it or downloaded it.

Check Out Check in Similar to checking out or signing out a book from the library, this option enables a similar function for designated documents.

Document Sharing Document sharing is the ability to share a document with those who have not been granted explicit access

Editor Functions Features to allow designated editors to have the ability to review a document, make notes, corrections, and insert markups for re-editing by the author(s).

Indexing and Classification Where the DMS will search the contents of all documents, index search results and organize them based on the organization’s taxonomy

Version Control Tracking of document versions with each iteration of document changes.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Revver Reviews

Nderu M.

Perfect Document Management Software

Likeliness to Recommend

Pros

Ann M. F.

Documents can be saved in an organized secure way

Likeliness to Recommend

Pros

Jennifer M.

Customers found it hard to use.

Likeliness to Recommend

Pros

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4
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Feature Ratings

Document Hosting

Security and Access Control

Publication Workflow

Searchability

Metrics and Reporting

Access Tracking

Check Out Check in

Document Sharing

Editor Functions

Indexing and Classification

Version Control

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Ease of IT Administration

Business Value Created

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization

Vendor Support

Availability and Quality of Training

Breadth of Features

Product Strategy and Rate of Improvement