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RingCentral MVP Logo
RingCentral MVP Logo
RingCentral, Inc

RingCentral MVP

Composite Score
8.1 /10
CX Score
8.2 /10
Category
RingCentral MVP
8.1 /10

What is RingCentral MVP?

RingCentral MVP offers a complete unified communications as a service (UCaaS) solution with enterprise VoIP capabilities. It also includes unified messaging, presence, audio, video and web conferencing, contact center, and fax. Message. Video. Phone. Integrated. A seamless solution to unleash the power of cloud business communications.

Company Details


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Awards & Recognition

RingCentral MVP won the following awards in the Unified Communications as a Service category

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RingCentral MVP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on RingCentral MVP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love RingCentral MVP?

2% Negative
10% Neutral
88% Positive

Pros

  • Respectful
  • Transparent
  • Trustworthy
  • Generous Negotitation

Feature Ratings

Average 81

Mobility

85

Audio Transcription

84

Communications

83

Web & Desktop Conferencing

83

Call Management

83

Centralized Management Portal

83

Secure Access

82

Continuous UCC

80

Third-Party Integration

80

Speech Access and Personal Assistant

79

Session Border Controller

79

Vendor Capability Ratings

Average 82

Ease of Implementation

87

Breadth of Features

86

Usability and Intuitiveness

84

Ease of IT Administration

83

Quality of Features

83

Business Value Created

82

Ease of Customization

81

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

78

Vendor Support

77

RingCentral MVP Reviews

Anne A.

  • Role: Industry Specific Role
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Why RingCentral MVP Is The Best

Likeliness to Recommend

9 /10

What differentiates RingCentral MVP from other similar products?

It handles team collaboration/communication easily and ensure Secure communications.

What is your favorite aspect of this product?

Scaling is super easy and the tool makes web calls easy. Handle both communication/collaboration effortlessly

What do you dislike most about this product?

So far, no flaws to report. Has been effective.

What recommendations would you give to someone considering this product?

I'm recommending RingCentral MVP for being the best as a communication/collaboration Solution.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Simon B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

Best cloud phone software!

Likeliness to Recommend

10 /10

What differentiates RingCentral MVP from other similar products?

The fact that it is extremely stable!!

What is your favorite aspect of this product?

Definitely it’s intuitiveness and ease of use. Especially at a management level. The admin platform is wonderful to work with!

What do you dislike most about this product?

Maybe a BIT more intuitive reporting system. Although it remains very well in it’s current state

What recommendations would you give to someone considering this product?

THE best cost effective cloud phone system. Also very flexible phone tool

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Effective Service

Costel O.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Overall I love it

Likeliness to Recommend

10 /10

What differentiates RingCentral MVP from other similar products?

I like being able to effectively connect with my clients using the file-sharing and instant chat features, especially while I'm troubleshooting. Getting started is quick. Callers can be placed on hold while I answer from another device. Text messages can be sent and received by me.

What is your favorite aspect of this product?

A converged communications system is RingCentral. All communications are contained in a single piece of software. Our business has been utilizing and depending on this crucial technology for the private papers of our clients. Since then, we have been utilizing it without incident. It performs as expected and, in most cases, it goes above and above our expectations.

What do you dislike most about this product?

On the market, there are various possibilities. I'd like to see a lower-cost business plan that lets new clients with limited usage patterns test the system before committing to it for full-fledged office use.

What recommendations would you give to someone considering this product?

Our interaction with RingCentral MVP was very favorable. The features of messaging and video are complete, and tools like transcription and summarization significantly increase their attractiveness. Without completely leaving the main meeting, attendees can use virtual breakout rooms if they need to explore ideas in greater detail.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Most Popular RingCentral MVP Comparisons

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