What is RingEX?
RingCentral MVP offers a complete unified communications as a service (UCaaS) solution with enterprise VoIP capabilities. It also includes unified messaging, presence, audio, video and web conferencing, contact center, and fax. Message. Video. Phone. Integrated. A seamless solution to unleash the power of cloud business communications.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love RingEX?
Pros
- Respectful
- Transparent
- Trustworthy
- Generous Negotitation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Audio Transcription
Communications
Web & Desktop Conferencing
Call Management
Centralized Management Portal
Secure Access
Continuous UCC
Third-Party Integration
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Ease of Implementation
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Business Value Created
Ease of Customization
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
RingEX Reviews
Joanne B.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Oct 2022
A special system for calls and call tracking.
Likeliness to Recommend
What differentiates RingEX from other similar products?
RingCentral MVP allows us to maintain communications with clients and colleagues without problems, the security it provides is excellent, we minimize times, reduce costs and enhance immediate response between colleagues, it is a unique software and better than the others.
What is your favorite aspect of this product?
I like it because it is very functional, it saves us time by communicating quickly, we can receive national and international calls, the fluidity of communication with our clients and colleagues has improved remarkably, the user interface is simple and error-free.
What do you dislike most about this product?
No problems, the results have always been stable since we bought it, we have noticed good results and positive characteristics.
What recommendations would you give to someone considering this product?
It's perfect for any business that wants fast and seamless communications with co-workers and colleagues, it's affordable and easy to use, I highly recommend it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Hezekiah G.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2022
Perfect Solution For Business Communication
Likeliness to Recommend
What differentiates RingEX from other similar products?
RingCentral MVP is a great tool for both web conferencing and also as a unified communications as a service tool.
What is your favorite aspect of this product?
I like that it's seamless to use It's cost effective and makes conferencing easy It's a great communication tool
What do you dislike most about this product?
No issues so far as RingCentral MVP has been great
What recommendations would you give to someone considering this product?
I recommend RingCentral MVP because it has worked without fail.
Pros
- Helps Innovate
- Performance Enhancing
- Unique Features
- Caring
Anra S.
- Role: Operations
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Aug 2022
Very good comm solution
Likeliness to Recommend
What differentiates RingEX from other similar products?
A wholesome product that does not require adding third party software to ensure full business communication support
What is your favorite aspect of this product?
Internal and external communication features and speed, very easy to setup and use
What do you dislike most about this product?
Call quality can be improved in some rare occasions
What recommendations would you give to someone considering this product?
Very easy to implement and put to use, little hassle, affordable
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Saves Time
