What is Robin?
Make every space and desk simple to book and colleagues easy to find. With real-time analytics, ensure every square foot of your office supports employee productivity and engagement for the whole company, even as work changes.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
71 Likeliness to Recommend
7
Since last award
70 Plan to Renew
5
Since last award
64 Satisfaction of Cost Relative to Value
6
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+57 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Robin?
Pros
- Fair
- Saves Time
- Client Friendly Policies
- Enables Productivity
Cons
- Commodity Features
- Under Delivered
- Vendor's Interest First
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Workspace Maps/Floorplans
Multi Device Capability
API Integration
Reservation System
Space Descriptions
Dashboards and Reporting
Administrator Controls
Phone Integration
Workflows and Notifications
Custom Search
Contact Tracing
Vendor Capability Ratings
Availability and Quality of Training
Usability and Intuitiveness
Ease of IT Administration
Ease of Customization
Ease of Implementation
Business Value Created
Breadth of Features
Ease of Data Integration
Quality of Features
Product Strategy and Rate of Improvement
Vendor Support
Robin Reviews
Benoît D.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2024
Great space management tool!
Likeliness to Recommend
What differentiates Robin from other similar products?
I'll be totally honest. I have never used any other similar tool. I don't know any other tool that is similar. That being said, Robin has a great UI and it is easy to use.
What is your favorite aspect of this product?
It is fast, reliable, and the UI is simple and attractive.
What do you dislike most about this product?
There is nothing that I particularly dislike about the product, but if I could do similar actions via a mobile app that would be fantastic!
What recommendations would you give to someone considering this product?
Make sure that it meets your needs first. If you don't need to have your employees reserve rooms or desks, I guess you can skip this application. However if you are in need of such a solution, Robin does a great job!
Pros
- Reliable
- Saves Time
- Performance Enhancing
- Efficient Service
Felix K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Features Disappoint
Likeliness to Recommend
What differentiates Robin from other similar products?
None - The features are in other products as well.
What is your favorite aspect of this product?
The features and floor layout are quite good, if they could be implemented in a better and intuitive way.
What do you dislike most about this product?
The interface is extremely hard to navigate for both Mobile and web apps. Also, there are a lot of unnecessary steps you need to take, like 5 clicks to make a reservation.
What recommendations would you give to someone considering this product?
It's a 5 for me, and I would hesitate to recommend it.
Pros
- Efficient Service
- Effective Service
- Caring
- Respectful
Cons
- Commodity Features
Fariz F.
- Role: Sales Marketing
- Industry: Electronics
- Involvement: End User of Application
Submitted Jan 2023
Fantastic product with quality features
Likeliness to Recommend
What differentiates Robin from other similar products?
Robin's unique variety of features and ease of usage is what differentiates it from competitors in the market
What is your favorite aspect of this product?
Its intuitiveness, great variety of capabilities and overall simplicity is what enables productivity for your business which is a greatly valued asset for anyone
What do you dislike most about this product?
During my time of usage of this product there was not a single case which made me dislike anything about it
What recommendations would you give to someone considering this product?
It is truly a fantastic, great-for-value product which is crucial to get for your business
Pros
- Enables Productivity
- Helps Innovate
- Reliable
- Performance Enhancing
