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Robin

Robin

Composite Score
6.4 /10
CX Score
5.8 /10
Category
Robin
6.4 /10

What is Robin?

Make every space and desk simple to book and colleagues easy to find. With real-time analytics, ensure every square foot of your office supports employee productivity and engagement for the whole company, even as work changes.

Company Details


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Awards & Recognition

Robin won the following awards in the Space Management category

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Robin Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Robin.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

71 Likeliness to Recommend

7
Since last award

70 Plan to Renew

5
Since last award

64 Satisfaction of Cost Relative to Value

6
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+57 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Robin?

18% Negative
15% Neutral
67% Positive

Pros

  • Fair
  • Saves Time
  • Client Friendly Policies
  • Enables Productivity

Cons

  • Commodity Features
  • Under Delivered
  • Vendor's Interest First

Feature Ratings

Average 79

Workspace Maps/Floorplans

85

Multi Device Capability

81

API Integration

80

Reservation System

80

Space Descriptions

80

Dashboards and Reporting

79

Administrator Controls

78

Phone Integration

76

Workflows and Notifications

74

Custom Search

71

Contact Tracing

67

Vendor Capability Ratings

Average 75

Availability and Quality of Training

82

Usability and Intuitiveness

82

Ease of IT Administration

80

Ease of Customization

80

Ease of Implementation

79

Business Value Created

76

Breadth of Features

75

Ease of Data Integration

74

Quality of Features

73

Product Strategy and Rate of Improvement

65

Vendor Support

61

Robin Reviews

Yusif M.

  • Role: Student Academic
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Likeliness to Recommend

7 /10

What differentiates Robin from other similar products?

Simplicity and intuitiveness

What is your favorite aspect of this product?

Desk reservation and map features

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Caring

Matthias M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Fantastic Resources Management Tool

Likeliness to Recommend

9 /10

What differentiates Robin from other similar products?

The ability with ease to create and design as well customize as the resources change is simply what differentiates it from similar products.

What is your favorite aspect of this product?

What I like most about this product is its ability to customize and update the changes quickly without any hassles.

What do you dislike most about this product?

There isn't anything that I dislike about this product. I do think the UI can be improved as it tends to be laggy at times.

What recommendations would you give to someone considering this product?

If anyone is looking to manage their office resources in a fully automated way, Robin is what you must try.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Andrew M.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

great space sharing tool

Likeliness to Recommend

10 /10

What differentiates Robin from other similar products?

I've used various in-house apps in the past and also looked into other 3rd party solutions, what he emphasized was the value of Robin and his continual refinement of new features, exclusively analytics, as this is an area where you could see some interesting thinking after two or three years of use.

What is your favorite aspect of this product?

Intuitive interface and it's easy to learn as a new recipient. Perfect for integrating with the company's people database, making invitations easy. Added quirks like analytics are always lovely to check out.

What do you dislike most about this product?

Due to the size of our company, it can sometimes be a bit slow to load. The investigation could be more semantic. Lack of unifications with videoconference

What recommendations would you give to someone considering this product?

Robin's payee interface is well laid out and up-to-date, which makes it a joy to use. Personally this is a significant element for me to enjoy a product and therefore I am continually happy to use Robin; furthermore, as a respectively new user, the UI was pretty quick to learn, whether using the online system or the Display for Rooms app. around the office.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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