What is Robin?
Make every space and desk simple to book and colleagues easy to find. With real-time analytics, ensure every square foot of your office supports employee productivity and engagement for the whole company, even as work changes.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Robin.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
70 Likeliness to Recommend
Down
1
Since last award
69 Plan to Renew
Down
1
Since last award
63 Satisfaction of Cost Relative to Value
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1
Since last award
Emotional Footprint Overview
- Product Experience:
- 59%
- Negotiation and Contract:
- 39%
- Conflict Resolution:
- 67%
- Strategy & Innovation:
- 49%
- Service Experience:
- 63%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+54 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Robin?
Pros
- Fair
- Saves Time
- Enables Productivity
- Client Friendly Policies
Cons
- Commodity Features
- Under Delivered
- Vendor's Interest First
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Workspace Maps/Floorplans
Multi Device Capability
Space Descriptions
API Integration
Reservation System
Dashboards and Reporting
Administrator Controls
Phone Integration
Workflows and Notifications
Custom Search
Contact Tracing
Vendor Capability Ratings
Availability and Quality of Training
Usability and Intuitiveness
Ease of IT Administration
Ease of Customization
Ease of Implementation
Business Value Created
Breadth of Features
Ease of Data Integration
Quality of Features
Product Strategy and Rate of Improvement
Vendor Support
Robin Reviews
Ashu K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2021
"Robin - Swift and Effective!"
Likeliness to Recommend
What differentiates Robin from other similar products?
Robin's analytics are one of its most useful aspects. I'd say they're far and away superior than other solutions on the market in providing insight into your business.
What is your favorite aspect of this product?
The simplicity of usage and setup. Because of the recent epidemic and the necessity for hoteled workstations, we signed up for Robin. Robin makes it quite simple to build up new meeting rooms or workstations and block off desks. There are several options available to help you recreate your workplace area, and it is very configurable. When it comes to signing up for desks, the staff also finds it quite user-friendly.
What do you dislike most about this product?
There's nothing I hate about Robin; it's extremely easy to set up and utilise.
What recommendations would you give to someone considering this product?
Set it up right away, but evaluate it after three months to see if you can enhance once you've figured out how you're going to use it.
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Saves Time
