
What is Robin?
Make every space and desk simple to book and colleagues easy to find. With real-time analytics, ensure every square foot of your office supports employee productivity and engagement for the whole company, even as work changes.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Robin.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
70 Likeliness to Recommend
Down
1
Since last award
69 Plan to Renew
Down
1
Since last award
63 Satisfaction of Cost Relative to Value
Down
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 59%
- Negotiation and Contract:
- 38%
- Conflict Resolution:
- 67%
- Strategy & Innovation:
- 49%
- Service Experience:
- 63%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+53 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Robin?
Pros
- Fair
- Enables Productivity
- Saves Time
- Client Friendly Policies
Cons
- Commodity Features
- Under Delivered
- Vendor's Interest First
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
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