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Robin

Robin

Composite Score
6.3 /10
CX Score
5.6 /10
Category
Robin
6.3 /10

What is Robin?

Make every space and desk simple to book and colleagues easy to find. With real-time analytics, ensure every square foot of your office supports employee productivity and engagement for the whole company, even as work changes.

Company Details


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Awards & Recognition

Robin won the following awards in the Space Management category

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Robin Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Robin.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

70 Likeliness to Recommend

Down 1
Since last award

69 Plan to Renew

Down 1
Since last award

63 Satisfaction of Cost Relative to Value

Down 1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
59%
Negotiation and Contract:
38%
Conflict Resolution:
67%
Strategy & Innovation:
49%
Service Experience:
63%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+53 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Robin?

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19% Negative
16% Neutral
65% Positive

Pros

  • Fair
  • Enables Productivity
  • Saves Time
  • Client Friendly Policies

Cons

  • Commodity Features
  • Under Delivered
  • Vendor's Interest First

Feature Ratings

Average 79

Workspace Maps/Floorplans

85

Multi Device Capability

80

Space Descriptions

80

API Integration

80

Reservation System

80

Dashboards and Reporting

78

Administrator Controls

78

Phone Integration

76

Workflows and Notifications

73

Custom Search

71

Contact Tracing

66

Vendor Capability Ratings

Average 75

Availability and Quality of Training

83

Usability and Intuitiveness

82

Ease of IT Administration

80

Ease of Customization

80

Ease of Implementation

79

Business Value Created

75

Breadth of Features

75

Ease of Data Integration

73

Quality of Features

72

Product Strategy and Rate of Improvement

64

Vendor Support

59

Most Popular Robin Comparisons

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