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Robly Logo Award Winner Product Badge
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Robly Ltd.

Robly

Composite Score
8.8 /10
CX Score
9.0 /10
Category
Robly
8.8 /10

What is Robly?

Robly is an email marketing platform that uses innovative automation and artificial intelligence technologies to observe user behavior and deliver campaigns at the exact moment people are most likely to engage. It is designed for businesses of all sizes, specializing in supporting charities, non profits, education sections and religious organizations. Leveraging proprietary automation and AI technology, it helps beginners and experts achieve up to 50% higher open rates and grow email lists up to four times faster.

Company Details


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Awards & Recognition

Robly won the following awards in the Email Marketing category

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Robly Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Robly.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Robly?

0% Negative
10% Neutral
90% Positive

Pros

  • Respectful
  • Caring
  • Acts with Integrity
  • Trustworthy

Feature Ratings

Average 85

Email Delivery

88

Campaign Management

88

Basic Reporting and Analytics

86

Segmentation

86

A/B Testing

85

Text Messaging

85

Content Authoring

85

Auto-Responders

84

SPAM Compliance

84

Contact Database

84

Surveys and Polling

83

Vendor Capability Ratings

Average 82

Business Value Created

85

Vendor Support

85

Ease of Implementation

83

Quality of Features

83

Availability and Quality of Training

82

Ease of IT Administration

81

Ease of Data Integration

81

Breadth of Features

81

Product Strategy and Rate of Improvement

81

Usability and Intuitiveness

80

Ease of Customization

80

Robly Reviews

Daniel R.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

The game changer in email marketing

Likeliness to Recommend

8 /10

What differentiates Robly from other similar products?

This product is very helpful in creating, managing, and balancing all the tasks related to email campaigns to make it work efficiently. It is known for its drag-and-drop intuitive interface which helps in navigating the function of Robly. One of its unique features is its OpenGen. It helps in resending the email to the recipient in case he didn't open the previous one, thus improving the rate of engagement with customers.

What is your favorite aspect of this product?

As I was looking for a software that is feature-rich and has a solution to every email marketing-related issue. It has very user-friendly features with powerful capabilities of automation, and highly customizable templates, making it a game changer for my working team. Also, its intuitive interface, mobile-friendly apps, its robust automation capabilities including follow-ups and dripping improve streamlining the marketing and engaging the customers.

What do you dislike most about this product?

The main thing, I come across while working with it is the limitation in its integration with other platforms. This restriction also restricts us from using it in different ways, hence limiting its proficiency. This created a hurdle for smoothing out our tasks because we had to deal with multiple CRM solutions and third parties to finish our tasks with high accuracy.

What recommendations would you give to someone considering this product?

It is a highly recommended option for all those who are searching for a solution to deal with their email marketing in a much more effective way. But one thing should be considered by potential users to evaluate their integration requirements. It is a worth exploring device for everyone who wants effective software to enhance their email marketing.

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Respectful

Dhruv V.

  • Role: Consultant
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Robly is a great and Productive software

Likeliness to Recommend

10 /10

What differentiates Robly from other similar products?

Robly is faster and economical than others out there

What is your favorite aspect of this product?

I like how fast and easy it does the job

What do you dislike most about this product?

there is nothing to dislike about this software

What recommendations would you give to someone considering this product?

Recommended for those who are looking for productive and efficiency

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Amanda D.

  • Role: C-Level
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Easy to use, effective, some site issues

Likeliness to Recommend

7 /10

What differentiates Robly from other similar products?

Ease of use, cost

What is your favorite aspect of this product?

Email templates, campaign management

What do you dislike most about this product?

If there is a sitewide issue with the software, Robly should contact the end users and communicate that there is an issue, they are working on it and an ETA, Instead, what often happens is the end user runs test after test, troubleshoots, etc. and wastes time before contacting customer support to be told there is a sitewide issue.

What recommendations would you give to someone considering this product?

Give it a shot! Much better than many competitors.

Pros

  • Respectful
  • Acts with Integrity
  • Helps Innovate
  • Performance Enhancing

Cons

  • Less Effective Service
  • Wastes Time

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