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Robly Logo Award Winner Product Badge
Robly Logo Award Winner Product Badge
Robly Ltd.

Robly

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Robly
8.8 /10

What is Robly?

Robly is an email marketing platform that uses innovative automation and artificial intelligence technologies to observe user behavior and deliver campaigns at the exact moment people are most likely to engage. It is designed for businesses of all sizes, specializing in supporting charities, non profits, education sections and religious organizations. Leveraging proprietary automation and AI technology, it helps beginners and experts achieve up to 50% higher open rates and grow email lists up to four times faster.

Company Details


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Awards & Recognition

Robly won the following awards in the Email Marketing category

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Robly Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Robly.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

Down 2
Since last award

86 Satisfaction of Cost Relative to Value

Up 1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
90%
Negotiation and Contract:
94%
Conflict Resolution:
96%
Strategy & Innovation:
87%
Service Experience:
95%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Robly?

Chart

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0% Negative
10% Neutral
90% Positive

Pros

  • Respectful
  • Caring
  • Acts with Integrity
  • Trustworthy

Feature Ratings

Average 85

Campaign Management

88

Email Delivery

87

Basic Reporting and Analytics

86

Segmentation

86

Content Authoring

86

A/B Testing

85

Auto-Responders

85

SPAM Compliance

84

Text Messaging

84

Contact Database

83

Surveys and Polling

83

Vendor Capability Ratings

Average 82

Vendor Support

85

Business Value Created

84

Quality of Features

83

Ease of Implementation

83

Availability and Quality of Training

83

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Ease of Data Integration

82

Breadth of Features

81

Usability and Intuitiveness

80

Ease of Customization

80

Robly Reviews

Jeff M.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Love the features!

Likeliness to Recommend

8 /10

What differentiates Robly from other similar products?

The OpenGen is great! Love how it works and sends emails.

What is your favorite aspect of this product?

The pricing is good and the email templates are a good tool too.

What do you dislike most about this product?

The data could be better.

What recommendations would you give to someone considering this product?

Use it! It's done great things for our company.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Inspires Innovation
  • Role: Public Sector
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted May 2024

Simple to use. Analytics are detailed and helpful.

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Saves Time

David F.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Robly delights and delivers!

Likeliness to Recommend

9 /10

What differentiates Robly from other similar products?

Overall less bureaucratic than larger ESP. Good support!

What is your favorite aspect of this product?

The interface is easy and intuitive.

What do you dislike most about this product?

Nothing really.

What recommendations would you give to someone considering this product?

Check it out. It's less well know, but a solid service.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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