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Rocket Software

Rocket Content Services

Composite Score
7.0 /10
CX Score
7.3 /10
Category
Rocket Content Services
7.0 /10

What is Rocket Content Services?

Rocket Content Services offers an intelligent information management solution with incredibly flexible deployment models (on-premises/private Cloud/public Cloud/hybrid environments) to manage the life-cycle of enterprise content and data in accordance with regulations at web-scale speeds.

Company Details


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Rocket Content Services Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

75 Likeliness to Recommend

86 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Rocket Content Services?

0% Negative
14% Neutral
86% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Effective Service

Feature Ratings

Average 85

Capture Channels

96

ECM Document Management

93

Ediscovery Audit Trail

87

Mobile

87

File Approvals Esignatures

87

File Conversion

86

Collaboration

86

Access Permissions Management

83

Workflow Process Automation

82

Search

78

Metadata Management

75

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

92

Ease of Customization

87

Business Value Created

83

Ease of Implementation

83

Ease of IT Administration

82

Quality of Features

81

Vendor Support

79

Availability and Quality of Training

79

Breadth of Features

79

Ease of Data Integration

79

Product Strategy and Rate of Improvement

75

Rocket Content Services Reviews

Ben L.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Accessible Files Managing Avenue

Likeliness to Recommend

9 /10

What differentiates Rocket Content Services from other similar products?

ASG Content deals with content from several sources.

What is your favorite aspect of this product?

ASG Content initiates the importance for quality security

What do you dislike most about this product?

ASG Content saves the files in a stable space.

What recommendations would you give to someone considering this product?

ASG Content generates a suitable avenue for files access.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

ADITYA R.

  • Role: Industry Specific Role
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Improves process efficiency and bus. relationships

Likeliness to Recommend

9 /10

What differentiates Rocket Content Services from other similar products?

Significantly improves the process efficiency and boost customer relationships Facilitates customization of content as per the user’s requirements Best customer service team that provides super-fast resolution and chase until the issue is fixed Streamlines the workflow process Its technology facilitates clients in easily integrating with their viewing solutions It is much easier to publish content to large numbers of end-user

What is your favorite aspect of this product?

Improves time to market and makes decision making faster Offers a high level of data security Amazing analytics & reporting

What do you dislike most about this product?

If I am correct the name of ASG Content Solutions - Mobius has been changed quite a few times. This is really troublesome and creates confusion There are also Challenges in upgrading the technology It only works on Linux which restricts its reach and makes its usage challenging

What recommendations would you give to someone considering this product?

Must upgrade the technology on a timely basis Must stick to the same brand name for long or educate people in case of any name change To ensure, Mobius stand tall on user’s expectations & business requirements, the company must organize an initial consulting engagement with the vendor to work on the optimum configuration and usage of the system

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jake E.

  • Role: Information Technology
  • Industry: Education
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Sep 2020

Had everything we needed

Likeliness to Recommend

8 /10

What differentiates Rocket Content Services from other similar products?

Not sure but it had all the features the department axed for in their RFP

What is your favorite aspect of this product?

Their client services team was very friendly. They had some lovely women that i very much enjoyed working with.

What do you dislike most about this product?

I dont have any complaints but I wasnt personally using it.

What recommendations would you give to someone considering this product?

I think it will fit all your needs. Make sure you get Rachel on the client services team. Wow.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
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