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Rootstock Software Company

Rootstock Cloud ERP

Composite Score

7.4 /10

CX Score

7.6 /10

35 Reviews Write a Review

What is Rootstock Cloud ERP?

Rootstock Software develops and implements cloud Enterprise Resource Planning (ERP) software that helps manufacturers and distributors deliver personalized customer experiences, build operations that scale and out-service their competition.

Company Details

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Rootstock Cloud ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Rootstock Cloud ERP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

78 Likeliness to Recommend

88 Plan to Renew

78 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Rootstock Cloud ERP?

10% Negative

12% Neutral

78% Positive

Pros

Respectful
Fair
Transparent
Trustworthy

Feature Ratings

Average 77

Supply Chain Management

Industry Specific Capabilities

Service Management

Job and Project Management

Analytics and Reporting

BI and Performance Management

Procurement Management

Customer Relationship Management

Human Capital Management

Accounting and Financial Management

Governance Risk and Compliance

Vendor Capability Ratings

Average 76

Ease of Implementation

Quality of Features

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Business Value Created

Breadth of Features

Usability and Intuitiveness

Vendor Support

Ease of Customization

Rootstock Cloud ERP Reviews

Daphne A.

Role: Human Resources
Industry: Banking
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2024

Fantastic Product!

Likeliness to Recommend

10 /10

What differentiates Rootstock Cloud ERP from other similar products?

Seamless integration

What is your favorite aspect of this product?

All in one for manufacturing

What do you dislike most about this product?

Not so user friendly

What recommendations would you give to someone considering this product?

Test it out first

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cons

Vendor Friendly Policies

Maurice W.

Role: Sales Marketing
Industry: Utilities
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2023

A very nice and great company to work with.

Likeliness to Recommend

10 /10

What differentiates Rootstock Cloud ERP from other similar products?

Rootstock Cloud ERP does a very nice job of making things easier and possible. The flexibility to customize to your company's needs only seems to be growing with Rootstock Cloud ERP. We use all of Rootstock Cloud ERP modules and we have found that their MRP system is second to none. Their support never ceases to amaze us since they just understand our cases and resolve them quickly.

What is your favorite aspect of this product?

I like the fact that Rootstock Cloud ERP works with Salesforce which was a large plus. There was very little implementation issues and any issues we did have were quickly resolved by Rootstock support team. Rootstock Cloud ERP has been one of the easiest to train our staff on.

What do you dislike most about this product?

It would be great if we had more ability to place our custom fields where they would be more useful.

What recommendations would you give to someone considering this product?

Rootstock Cloud ERP is a good company to work with and i highly recommend it.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Role: Information Technology
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Aug 2023

Ease of use but definitely pricey

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Latest Research

Rootstock Cloud ERP

What is Rootstock Cloud ERP?

Company Details

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Awards & Recognition

Rootstock Cloud ERP Ratings

78 Likeliness to Recommend

88 Plan to Renew

78 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+81 Net Emotional Footprint

How much do users love Rootstock Cloud ERP?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Industry Specific Capabilities Includes all unmentioned industry specific modules and capabilities related to the primary industry of your company.

Service Management Includes all aspects of service management, service orders, requests, field service and contracts.

Job and Project Management Includes all aspects of project planning management, costing and billing, resource management and controls, and product data management.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

BI and Performance Management Includes all aspects of reporting and BI analytics, as well as planning and optimization.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Human Capital Management Includes employee management functions such as recruiting, payroll, development and performance management.

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Governance Risk and Compliance Includes governance, risk management, compliance, security management, controls and audit.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Rootstock Cloud ERP Reviews

Daphne A.

Fantastic Product!

Likeliness to Recommend

Pros

Cons

Maurice W.

A very nice and great company to work with.

Likeliness to Recommend

Pros

Ease of use but definitely pricey

Likeliness to Recommend

Pros

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Title

1
Since last award

Feature Ratings

Supply Chain Management

Industry Specific Capabilities

Service Management

Job and Project Management

Analytics and Reporting

BI and Performance Management

Procurement Management

Customer Relationship Management

Human Capital Management

Accounting and Financial Management

Governance Risk and Compliance

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Business Value Created

Breadth of Features

Usability and Intuitiveness

Vendor Support

Ease of Customization