.png){kind=small}
What is Sage CRM?
Sage CRM provides sales teams with powerful tools and quick access to the information they need to manage and progress leads and opportunities. It is helping thousands of small and medium sized businesses across the globe automate their sales process. And Sage CRM gives you and your sales team detailed account and pipeline information so you can close deals faster.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceSage CRM Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Sage CRM.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
98 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Sage CRM?
Pros
- Respectful
- Acts with Integrity
- Transparent
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Customer Service Management
Sales Management
Analytics and Reporting
Lead Management
Account and Contact Management
Activity and Workflow Management
Telephony and Call Center Management
Collaboration
Marketing Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Availability and Quality of Training
Ease of Customization
Ease of Data Integration
Ease of Implementation
Ease of IT Administration
Quality of Features
Usability and Intuitiveness
Vendor Support
Product Strategy and Rate of Improvement
Business Value Created
Breadth of Features
Sage CRM Reviews
Bruce V.
- Role: Information Technology
- Industry: Retail
- Involvement: End User of Application
Submitted Oct 2020
Great value for business
Likeliness to Recommend
What differentiates Sage CRM from other similar products?
Sage CRM provides outstanding array of powerful features such as budgeting, forecasting ,planning, CRM /Marketing automation, project management and many more to drive business towards success. It is also easy to and quick to deploy, cost effective ,easy to use ,configurable with flexible workflows that are customized to suit your business needs.
What is your favorite aspect of this product?
Impressed by its comprehensive set of collaboration tools that it offers to enable teams to perform tasks efficiently without worry of work being duplicated. Sage CRM comes with great value and the insights we receive has enabled us to understand our clients more and come up with effective marketing and sales strategies that steers our business growth in terms of revenue.
What do you dislike most about this product?
The learning process and training is steep with the frequent updates.
What recommendations would you give to someone considering this product?
It best suits organizations using Sage accounting products like Sage X3 to adopt utilizing Sage CRM. Sage CRM frequent updates makes it fit the current needs of business.
Pros
- Reliable
- Enables Productivity
- Unique Features
- Efficient Service
John F.
- Role: Operations
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Sep 2020
Diverse CRM platform in the market
Likeliness to Recommend
What differentiates Sage CRM from other similar products?
Its stable and has a simple user-interface thus employers are able to adopt it easily and use it in managing their relationships with their clients.
What is your favorite aspect of this product?
It has helped us build a loyal relationship with our clients by enabling us understand them more and thereby serve them well. The platform is affordable and not that costly thus fits well in all organizations including even the small and mid-sized ones. Its direct and its a good decision-making tool by offering customer insights and analytics thereby help in streamlining our customer services.
What do you dislike most about this product?
Being a cloud platform its sometimes affected by poor internet connections in its usage.
What recommendations would you give to someone considering this product?
Its a good platform that will help in building right portfolio and streamlining your service delivery thereby enhance the way you work and grow your customer base.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Dave G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2020
Easy to use and affordable CRM solution
Likeliness to Recommend
What differentiates Sage CRM from other similar products?
Sage CRM is easy to use and customizable with incredibly powerful tools that help to oversee and advance leads and opportunities. Furthermore, Sage CRM gives you and your sales team pipeline data so you can close the deals faster.
What is your favorite aspect of this product?
Transforming leads into income is critical to our prosperity, as is the point by point reports and analysis that can help us in settling for the right decisions. Sage CRM gives the entirety of this at a reasonable price, with the powerful tools to further bringing down our operational expenses and expanding the profitability of our staff.
What do you dislike most about this product?
Sometimes the search function may fail to load the right data.
What recommendations would you give to someone considering this product?
Sage CRM is scalable and affordable for small and medium businesses. It is a great tool for managing sales opportunities and pipeline. Getting to on-board users is easier with this product compared to others.
Pros
- Efficient Service
- Helps Innovate
- Continually Improving Product
- Reliable
