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Sage Group

Sage CRM

Composite Score
8.0 /10
CX Score
8.2 /10
Category
Sage CRM
8.0 /10

What is Sage CRM?

Sage CRM provides sales teams with powerful tools and quick access to the information they need to manage and progress leads and opportunities. It is helping thousands of small and medium sized businesses across the globe automate their sales process. And Sage CRM gives you and your sales team detailed account and pipeline information so you can close deals faster.

Company Details


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Awards & Recognition

Sage CRM won the following awards in the Customer Relationship Management - Midmarket category

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Sage CRM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sage CRM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sage CRM?

1% Negative
4% Neutral
95% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Transparent
  • Fair

Feature Ratings

Average 84

Customer Service Management

87

Sales Management

86

Analytics and Reporting

85

Lead Management

85

Account and Contact Management

85

Activity and Workflow Management

83

Telephony and Call Center Management

83

Collaboration

83

Marketing Management

82

Quote Contract and Proposal

82

Mobile

80

Vendor Capability Ratings

Average 84

Availability and Quality of Training

85

Ease of Customization

85

Ease of Data Integration

84

Ease of Implementation

84

Ease of IT Administration

84

Quality of Features

84

Usability and Intuitiveness

84

Vendor Support

83

Product Strategy and Rate of Improvement

83

Business Value Created

83

Breadth of Features

80

Sage CRM Reviews

MARY A.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2020

Better sales with Sage CRM

Likeliness to Recommend

9 /10

What differentiates Sage CRM from other similar products?

Sage CRM offers a full range of features starting. It provides both cloud based and on-premise options for the product.

What is your favorite aspect of this product?

Offers forecasting. i like that it helps with budgeting, planning and forecasting. sage CRM helps us make better decisions concerning what our customers want and what they respond to so we are able to get new ones and retain the ones we have.

What do you dislike most about this product?

So far there is nothing we dislike about the product.

What recommendations would you give to someone considering this product?

I highly recommend this product to anyone with small or large businesses and seeks to manage sales that are critical, manage marketing and campaigns , find new pools of customers and retain the ones you have, and overall build a business that keeps growing even with competition.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Effective Service

Most Popular Sage CRM Comparisons

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