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What is Sage CRM?
Sage CRM provides sales teams with powerful tools and quick access to the information they need to manage and progress leads and opportunities. It is helping thousands of small and medium sized businesses across the globe automate their sales process. And Sage CRM gives you and your sales team detailed account and pipeline information so you can close deals faster.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
98 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Sage CRM?
Pros
- Respectful
- Acts with Integrity
- Transparent
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Customer Service Management
Sales Management
Analytics and Reporting
Lead Management
Account and Contact Management
Activity and Workflow Management
Telephony and Call Center Management
Collaboration
Marketing Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Availability and Quality of Training
Ease of Customization
Ease of Data Integration
Ease of Implementation
Ease of IT Administration
Quality of Features
Usability and Intuitiveness
Vendor Support
Product Strategy and Rate of Improvement
Business Value Created
Breadth of Features
Sage CRM Reviews
Carlos A.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted May 2021
Improvements in the interests of the client.
Likeliness to Recommend
What differentiates Sage CRM from other similar products?
The main difference between Sage CRM and other CRM platforms is that this platform offers the ability to plan, organize and manage the information obtained in sales and in the customer experience, in order to have sales retention and generate greater customer satisfaction. customers in general, while other CRM platforms only focus on direct communication from customers. Sage CRM offers direct communication with all clients, but it also allows us to study the interests of each one of them and create plans and objectives in order to improve the impact of our services on clients.
What is your favorite aspect of this product?
My favorite aspect of this platform is that I can integrate it with social networks such as Twitter, Facebook or LinkedIn, this has helped me to have a broader control of customer requests and to be able to maintain better service to each of them. In addition, another of the things that I like about Sage CRM is that it provides me with reliable and direct information that is collected automatically, about customers, this allows me to know more about the interests of the contacts that I have as sales, in addition, I lets you know what kind of information interests them the most.
What do you dislike most about this product?
I have not had any complaints about this product. I think I have had a very good experience with Sage CRM. In our company it is very important to be able to get to know each of the clients to be able to provide them with a good sales system with which they feel comfortable, that is why we use this platform, because it has allowed us to generate better sales and be able to better understand the interests that each of our clients have. I hope to continue having this satisfaction using Sage CRM.
What recommendations would you give to someone considering this product?
The main reason why I would recommend this platform is because it has an automated process for the maintenance of the Sales Funnel record, this means that there is no need to do manual maintenance and to be aware of the data related to sales. In addition, I recommend it because it is a very easy-to-use platform, you can quickly collect valuable information about the contacts and learn more about them, their interests and what type of data makes a specific sale be achieved.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
- Role: Vendor Management
- Industry: Telecommunications
- Involvement: Business Leader or Manager
Submitted Apr 2021
Easy to use, nice interface
Likeliness to Recommend
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Unique Features
Martin M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2021
Easy CRM Tool for every user to understand.
Likeliness to Recommend
What differentiates Sage CRM from other similar products?
Through Sage CRM the management of sales and marketing process becomes very simple.
What is your favorite aspect of this product?
Easy clean interface with functional and responsive commands.
What do you dislike most about this product?
Nothing to say has been an issue during the easy implementation of the tool.
What recommendations would you give to someone considering this product?
CRM capabilities its the main important point and hoe simple to implement the platform and start the sales management.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
