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What is Sage X3?
Sage X3 accelerates your entire business– from procurement to production, warehousing, sales, customer service and financial management– and delivers faster insight into costs and performance at every step, on a global scale. Sage X3 offers flexible configuration options and applications to support your industry-specific processes, and can be operated in the Cloud – managed by Sage – or in your company data center giving you total control over your IT strategy.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
97 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+79 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Sage X3?
Pros
- Respectful
- Reliable
- Security Protects
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Supply Chain Management
Accounting and Financial Management
Service Management
Job and Project Management
Industry Specific Capabilities
Analytics and Reporting
Human Capital Management
Customer Relationship Management
Procurement Management
BI and Performance Management
Governance Risk and Compliance
Vendor Capability Ratings
Breadth of Features
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Sage X3 Reviews
Yemurai S.
- Role: Information Technology
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted May 2022
Very flexible but can be complex too!
Likeliness to Recommend
What differentiates Sage X3 from other similar products?
The cost and the ability to allow for easy customization internally. Sage X3 cuts across all business functions and as a result allows for easy integrations and a bird's eye view of business performance. The transactions are real-time and that helps to make quick decisions.
What is your favorite aspect of this product?
The distribution module, the way it works is so seamless.
What do you dislike most about this product?
The difficulty in the development and the lack of knowledge from the Technical team around this area. Too much dependency on the French team resulted in a longer turnaround time for calls logged and in some cases not resolved at all.
What recommendations would you give to someone considering this product?
Adopt your business processes to the software, not the other way round. It is ok to review the business process and change in some areas to suit Sage. Sage X3 works very well if using the standard processes with minimum customization.
Pros
- Continually Improving Product
- Reliable
- Saves Time
- Fair
Cons
- Less Effective Service
- Under Delivered
- Less Caring
Ruevon B.
- Role: Information Technology
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted May 2022
Great when it works but a lot of work to get there
Likeliness to Recommend
What differentiates Sage X3 from other similar products?
Provides the full set of features you should expect to see in a ERP solution.
What is your favorite aspect of this product?
Open source code, make support a bit easier.
What do you dislike most about this product?
Expensive and difficult to integrate when you used another system.
What recommendations would you give to someone considering this product?
Make sure you get customization into your initial budget.
Pros
- Trustworthy
- Helps Innovate
- Continually Improving Product
- Enables Productivity
Cons
- Less Effective Service
Robert H.
- Role: Information Technology
- Industry: Chemicals
- Involvement: IT Development, Integration, and Administration
Submitted May 2022
Full featured and customizable solution
Likeliness to Recommend
What differentiates Sage X3 from other similar products?
Customization, financial reporting and business analytical tools
What is your favorite aspect of this product?
Customization, financial reporting and business analytical tools
What do you dislike most about this product?
Annoying bugs and back-end is impossible to understand without professional training.
What recommendations would you give to someone considering this product?
You must have qualified ERP staff to support the employees. Regular IT staff doesn't count. You NEED ERP staff.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
