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Sage Group

Sage X3

Composite Score
7.4 /10
CX Score
7.6 /10
Category
Sage X3
7.4 /10

What is Sage X3?

Sage X3 accelerates your entire business– from procurement to production, warehousing, sales, customer service and financial management– and delivers faster insight into costs and performance at every step, on a global scale. Sage X3 offers flexible configuration options and applications to support your industry-specific processes, and can be operated in the Cloud – managed by Sage – or in your company data center giving you total control over your IT strategy.

Company Details


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Awards & Recognition

Sage X3 won the following awards in the Enterprise Resource Planning - Midmarket category

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Sage X3 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sage X3.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

97 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sage X3?

2% Negative
18% Neutral
80% Positive

Pros

  • Respectful
  • Reliable
  • Security Protects
  • Enables Productivity

Feature Ratings

Average 80

Supply Chain Management

86

Accounting and Financial Management

83

Service Management

82

Job and Project Management

82

Industry Specific Capabilities

81

Analytics and Reporting

81

Human Capital Management

80

Customer Relationship Management

78

Procurement Management

77

BI and Performance Management

77

Governance Risk and Compliance

75

Vendor Capability Ratings

Average 77

Breadth of Features

81

Usability and Intuitiveness

79

Business Value Created

79

Quality of Features

78

Ease of Implementation

78

Ease of IT Administration

77

Ease of Data Integration

76

Ease of Customization

76

Product Strategy and Rate of Improvement

75

Availability and Quality of Training

73

Vendor Support

72

Sage X3 Reviews

Shak T.

  • Role: Finance
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Simple and straight forward review process

Likeliness to Recommend

7 /10

What differentiates Sage X3 from other similar products?

User friendly

What is your favorite aspect of this product?

Modules for different usages

What do you dislike most about this product?

Extremely slow

What recommendations would you give to someone considering this product?

Easy to use once familiarized

Pros

  • Helps Innovate
  • Client Friendly Policies
  • Altruistic
  • Acts with Integrity
  • Role: Finance
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted May 2022

pricy product and not user friendly

Likeliness to Recommend

6 /10

Pros

  • Client Friendly Policies
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Cons

  • Under Delivered
  • Commodity Features
  • Less Effective Service

Jeniriana R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Sage X3 is the most efficient way to run a company

Likeliness to Recommend

9 /10

What differentiates Sage X3 from other similar products?

This is a very complete tool to keep all the financial, accounting and administrative information of a company, especially if it is a small or medium-sized company. In particular, it has helped us to have in order all the accounts of suppliers, regular customers and new customers, helping us to have an organized and up to date work with the accounts.

What is your favorite aspect of this product?

One of the advantages that we have seen of this system is that it has helped us with productivity and to make us more efficient, because the tasks that took us more time to perform in spreadsheets, we can easily perform them in the program, gaining time for other activities. Another great advantage is that we can access this program on any platform, either from the computer or from the mobile and best of all is all the options it gives to control the administrative activities of the company.

What do you dislike most about this product?

What we have seen unfavorable is that, in its free version, it does not provide the full range of options and greatly limits its use, so it became a necessity for us to buy the paid version. Also, some employees have found it difficult to use and adapt to the tool, so it has been necessary to give some talks so that all the departments involved handle it perfectly.

What recommendations would you give to someone considering this product?

If your company is in need of a tool that helps to manage and have control of all income, expenses, pending payments, orders and all the use of the administrative area, Sage X3 will be the best solution, because your employees will save time and will be much more efficient.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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