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SailPoint Technologies Holdings, Inc.

SailPoint IdentityNow

Composite Score

7.8 /10

CX Score

7.9 /10

19 Reviews Write a Review

What is SailPoint IdentityNow?

Secure access to sensitive data, enhance audit response, and increase operational efficiencies for organizations of all sizes.

Company Details

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Awards & Recognition

SailPoint IdentityNow won the following awards in the Identity and Access Management category

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2025 Data Quadrant Gold Medalist

Latest Award, 2025

6 Top Rated Capabilities

4 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

SailPoint IdentityNow Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SailPoint IdentityNow.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

Down 1
Since last award

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

Down 2
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 86%
Negotiation and Contract:: 75%
Conflict Resolution:: 87%
Strategy & Innovation:: 82%
Service Experience:: 90%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SailPoint IdentityNow?

0% Negative

0% Neutral

100% Positive

Pros

Effective Service
Unique Features
Caring
Acts with Integrity

Feature Ratings

Average 79

Provisioning Deprovisioning

Web Cloud Single Sign on (SSO)

Identity Governance

Password Management

Access Request Management

Activity Monitoring Alerts

Multi-Factor Authentication (MFA)

Reporting

Mobility Support

Advanced Provisioning

Privileged Access Management

Vendor Capability Ratings

Average 79

Usability and Intuitiveness

Vendor Support

Breadth of Features

Ease of IT Administration

Ease of Data Integration

Quality of Features

Business Value Created

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Implementation

Ease of Customization

Also Featured in...

SaaS Management

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SailPoint IdentityNow Reviews

Rohit R.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2024

Great Security and self management tool

Likeliness to Recommend

10 /10

What differentiates SailPoint IdentityNow from other similar products?

It leverages machine learning and AI to analyze user behavior, detect anomalies, and assess the risk associated with access requests and user activities.

What is your favorite aspect of this product?

It helps organizations make more informed decisions about access control, identify potential security threats, and mitigate risks effectively.

What do you dislike most about this product?

It does not provide more flexibility and an organization cannot easily change the technology according to its scalability.

What recommendations would you give to someone considering this product?

It is the best tool for self service where you can perform basic tasks for access request and management access and keep track of the request.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Bhavik M.

Role: Information Technology
Industry: Education
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2024

Powerful identity governance, but setup is complex

Likeliness to Recommend

9 /10

What differentiates SailPoint IdentityNow from other similar products?

SailPoint IdentityNow excels with its cloud-native design, AI-driven governance, and seamless access management for hybrid environments.

What is your favorite aspect of this product?

My favorite aspect of SailPoint IdentityNow is its AI-driven automation, which simplifies identity governance and enhances efficiency.

What do you dislike most about this product?

NothThe complexity of initial setup and configuration can be challenging for new users of SailPoint IdentityNow.

What recommendations would you give to someone considering this product?

Prepare for a complex setup and utilize training resources to fully leverage SailPoint IdentityNow's capabilities.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Effective Service

Javeed Akthar S.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2024

Security featurs are best

Likeliness to Recommend

9 /10

What differentiates SailPoint IdentityNow from other similar products?

Its User interface and security featurs

What is your favorite aspect of this product?

Sailpoing IIQ

What do you dislike most about this product?

Costing is bit aggresive, but rest is good

What recommendations would you give to someone considering this product?

go ahead with it

Pros

Unique Features
Effective Service
Inspires Innovation
Respectful

Cons

Charges for Enhancements
Slower Product Innovation
Less Performance Enhancing

Latest Research

SailPoint IdentityNow

What is SailPoint IdentityNow?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

SailPoint IdentityNow Ratings

91 Likeliness to Recommend

Down 1 Since last award

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

Down 2 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love SailPoint IdentityNow?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Provisioning Deprovisioning Functionality for providing access rights to new users/removing access rights in an intuitive way.

Web Cloud Single Sign on (SSO) Single sign-on capability extends to web and cloud application instances.

Identity Governance Software allows identities and access to be centrally managed through policies.

Password Management Software provides credential management and retrieval functionality.

Access Request Management Software allows IT to track and manage user access requests.

Activity Monitoring Alerts User access patterns can be monitored with rule-based alerts for sensitive data access requests.

Multi-Factor Authentication (MFA) Supports multi-factor device and app authentication.

Reporting Software provides reporting functionality

Mobility Support Software is optimized for mobile usage.

Advanced Provisioning Software provides advanced customization and automation for user access provisioning.

Privileged Access Management Software provides visibility into specific user access patterns

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

SaaS Management

SailPoint IdentityNow Reviews

Rohit R.

Great Security and self management tool

Likeliness to Recommend

Pros

Bhavik M.

Powerful identity governance, but setup is complex

Likeliness to Recommend

Pros

Javeed Akthar S.

Security featurs are best

Likeliness to Recommend

Pros

Cons

Most Popular SailPoint IdentityNow Comparisons

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Title

Down 1
Since last award

Down 2
Since last award

Feature Ratings

Provisioning Deprovisioning

Web Cloud Single Sign on (SSO)

Identity Governance

Password Management

Access Request Management

Activity Monitoring Alerts

Multi-Factor Authentication (MFA)

Reporting

Mobility Support

Advanced Provisioning

Privileged Access Management

Vendor Capability Ratings

Usability and Intuitiveness

Vendor Support

Breadth of Features

Ease of IT Administration

Ease of Data Integration

Quality of Features

Business Value Created

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Implementation

Ease of Customization