Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
Salesforce CPQ Logo Award Winner Product Badge
Salesforce CPQ Logo Award Winner Product Badge
Salesforce.com Inc

Salesforce CPQ

Composite Score
8.5 /10
CX Score
8.7 /10
Category
Salesforce CPQ
8.5 /10

What is Salesforce CPQ?

CPQ Salesforce, or Configure, Price, Quote Software by Salesforce is a sales tool for companies to provide accurate pricing with any given product configuration scenario. CPQ applications take into account optional features, customizations, quantities, and discounts, allowing sales reps to quote prices quickly and accurately. Salesforce CPQ gives your sales team easy to use software, available on any device due to it’s cloud based platform. Hosted within the Sales Cloud platform giving you a direct link with your CRM to make the most impactful sales decisions.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Salesforce CPQ won the following awards in the Configure, Price, Quote category

Filter By

Salesforce CPQ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce CPQ.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

98 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce CPQ?

0% Negative
10% Neutral
90% Positive

Pros

  • Respectful
  • Reliable
  • Acts with Integrity
  • Enables Productivity

Feature Ratings

Average 81

Multi Currency

85

Quote Development and Administration

84

Product and Service Configuration

84

Application Integration

82

Discounting Management

81

Reporting and Analytics

80

Workflow & Approvals

80

Catalog Management

79

Visual Configuration

79

Renewal Management

78

Guided Selling

77

Vendor Capability Ratings

Average 79

Breadth of Features

83

Business Value Created

81

Ease of Data Integration

81

Product Strategy and Rate of Improvement

80

Quality of Features

80

Ease of Customization

79

Ease of Implementation

77

Ease of IT Administration

76

Availability and Quality of Training

76

Vendor Support

76

Usability and Intuitiveness

76

Salesforce CPQ Reviews

David P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Sep 2024

Love using it for tracking my sales and opps

Likeliness to Recommend

10 /10

What differentiates Salesforce CPQ from other similar products?

very detailed and easy to use

What is your favorite aspect of this product?

kanban view is great

What do you dislike most about this product?

i dont like how the sales tracker graph doesnt always show up on the homepage

What recommendations would you give to someone considering this product?

wouldnt be disappointed

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Manuel H.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Marketing initiatives transformed

Likeliness to Recommend

9 /10

What differentiates Salesforce CPQ from other similar products?

We would be better equipped to make data-driven decisions and maximize the impact of our marketing strategies if these features were integrated. Integrating this tool into our workflow has made pricing calculations easier and more accurate. It has also saved us time and instilled confidence in our pricing strategies.

What do you dislike most about this product?

I'd like to see more advanced analytics and reporting. These would help us make data-driven decisions and optimize our marketing.

What recommendations would you give to someone considering this product?

This software helps us deliver great results for our clients. It helps us work faster and more accurately. I'm sure it will help us as we continue to change in the world of advertising. The software can adapt to our needs, which is very useful. As our marketing gets more complex, Salesforce CPQ has grown with us, keeping us competitive.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Patricio O.

  • Role: Human Resources
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

A hub for sales operations in our company

Likeliness to Recommend

9 /10

What differentiates Salesforce CPQ from other similar products?

Together with Salesforce CPQ we can quickly present the product for quote. Contracts and subscriptions are generated in this way, making them easily renewable and predictable. Both the product and its application are simple.

What is your favorite aspect of this product?

I like that as customers we can create dynamic prices in Salesforce CPQ based on a series of criteria. The user interface is easy to use and understand. Setting up complicated goods and services is very easy for users.

What do you dislike most about this product?

It is not easy to create a template for the quote output in Word. People often abuse or misunderstand packages, which makes bundling them a peculiar practice. When there is a lot of variation it is not easy to make modifications.

What recommendations would you give to someone considering this product?

Using and configuring Salesforce CPQ is very simple. Companies can optimize their procedures with dynamic pricing automation.

Pros

  • Continually Improving Product
  • Reliable
  • Effective Service
  • Helps Innovate

Most Popular Salesforce CPQ Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019