What is Salesforce Education Cloud?
Education Cloud provides institutions with purpose-built education technology products and solutions as well as the latest innovation from the trusted Salesforce platform, including robust AI, analytics, and integration capabilities.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceSalesforce Education Cloud Ratings
Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
95 Plan to Renew
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+71 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Education Cloud?
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Unique Features
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audit Trail
Form Builder​
Workflow Capabilities​
Live Chat
Embedded AI Capabilities​
Document Management
Campaign Management
Dashboards, Analytics and Reporting
Applicant Information Management​
Role-Based Permissions​
Vendor Capability Ratings
Ease of IT Administration
Availability and Quality of Training
Ease of Implementation
Ease of Data Integration
Breadth of Features
Ease of Customization
Business Value Created
Usability and Intuitiveness
Vendor Support
Quality of Features
Product Strategy and Rate of Improvement
Salesforce Education Cloud Reviews
Samantha S.
- Role: Human Resources
- Industry: Finance
- Involvement: End User of Application
Submitted Sep 2023
Great feature for continuing education!
Likeliness to Recommend
What differentiates Salesforce Education Cloud from other similar products?
This is a great way for us to track the continuing education of our employees to ensure they are learning what they need when they need it.
What is your favorite aspect of this product?
We love that this integrates with software we already use so we don't need to add more to our plates.
What do you dislike most about this product?
Nothing that we have found we dislike.
What recommendations would you give to someone considering this product?
If you have employees that are continuing to learn and go to school or get new certifications, this is a great way to track that progress!
Pros
- Helps Innovate
- Efficient Service
- Saves Time
- Friendly Negotiation
Mohammad f.
- Role: Sales Marketing
- Industry: Education
- Involvement: Business Leader or Manager
Submitted May 2023
Go to Product for my daily use " I just Love It"
Likeliness to Recommend
What differentiates Salesforce Education Cloud from other similar products?
With Education Cloud, institutions can personalize their interactions with students, parents, faculty, and staff. It enables targeted communication, automated workflows, and personalized learning pathways, helping institutions deliver a more tailored and engaging experience for their stakeholders.
What is your favorite aspect of this product?
it us allows us to tailor the platform to their specific needs. The ability to customize fields, workflows, and reports enables institutions to adapt the platform to their unique processes and requirements. It even givers us 360-degree view of each student, including their academic progress, engagement, and support needs, helps institutions personalize their interactions and support services.
What do you dislike most about this product?
If I had one issue, there is a lot of reading, and I like video how-to. I want more video content. I guess you make your choice, but this is great if you want resources to dip into.
What recommendations would you give to someone considering this product?
for smooth running of the business and to keep track of your employees and even about your customers as well. This is go to product for your business. 100 problems with 1 solution.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jorge Washington C.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Nov 2022
"Fantastic product!", complete features .
Likeliness to Recommend
What differentiates Salesforce Education Cloud from other similar products?
Uses Education Data Architecture (EDA) a comparison of other products,
What is your favorite aspect of this product?
- Real-time Notifications. - Manages engagements with students, alumni, faculty & staff in one place.
What do you dislike most about this product?
Was not designed to work with Microsoft tools.
What recommendations would you give to someone considering this product?
Easy comprenhension and to navegate. Compared to others definitely this software this would be on the top of my list.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing