What is Salesforce Education Cloud?
Education Cloud provides institutions with purpose-built education technology products and solutions as well as the latest innovation from the trusted Salesforce platform, including robust AI, analytics, and integration capabilities.
Company Details
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Get AssistanceSalesforce Education Cloud Ratings
Real user data aggregated to summarize the product performance and customer experience.
84 Likeliness to Recommend
95 Plan to Renew
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+71 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Education Cloud?
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Unique Features
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audit Trail
Form Builder
Workflow Capabilities
Live Chat
Embedded AI Capabilities
Document Management
Campaign Management
Dashboards, Analytics and Reporting
Applicant Information Management
Role-Based Permissions
Vendor Capability Ratings
Ease of IT Administration
Availability and Quality of Training
Ease of Implementation
Ease of Data Integration
Breadth of Features
Ease of Customization
Business Value Created
Usability and Intuitiveness
Vendor Support
Quality of Features
Product Strategy and Rate of Improvement
Salesforce Education Cloud Reviews
Allison S.
- Role: Consultant
- Industry: Insurance
- Involvement: End User of Application
Submitted Aug 2021
The ease of use is great but work on training.
Likeliness to Recommend
What differentiates Salesforce Education Cloud from other similar products?
Ease of use and functionality.
What is your favorite aspect of this product?
Ease of use.
What do you dislike most about this product?
Training is a bit lacking.
What recommendations would you give to someone considering this product?
Develop your own employee training items.
Pros
- Reliable
- Enables Productivity
- Fair
- Helps Innovate
- Role: Sales Marketing
- Industry: Insurance
- Involvement: Business Leader or Manager
Submitted Aug 2021
The features of these product offer easy of acces.
Likeliness to Recommend
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Reliable
Evelyn V.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2021
Salesforce is al CRM beast
Likeliness to Recommend
What differentiates Salesforce Education Cloud from other similar products?
It’s a beast of a product and acquisition of news lines all the time
What is your favorite aspect of this product?
It’s not just a spreadsheet
What do you dislike most about this product?
It’s so complex, confusing and difficult
What recommendations would you give to someone considering this product?
Be prepared to invest a huge amount of time building out the functionality and make absolutely sure to map EXACTLY the business practices and data needs as well as plan for customer journey and development time ongoing to keep on top of all the things
Cons
- Less Performance Enhancing
- Less Inspiring
- Inhibits Innovation